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I am going through the vary same thing with Cigna. I too was diagnosed with a herniated disc. I had 3 separate injections of which helped me up until the past few months. I cant lift my right leg, I have excruciating pain and I don't sleep well because of the pain. My...
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#1161514
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Cigna is by far the worst insurance I've ever had. I've had an MRI denied by Cigna and their 3rd party "advanced imagery approver" Evicore 4 times over the last 13 months and a week. These requests were made by my family internal medicine doctor, an orthopedic surgeon...
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1.0
Camas, Washington
I liked
  • Some of the people seemed to care a little bit
I didn't like
  • You will never be allowed to speak to anyone with any authority
#1158743
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My Father is only 66 years old. He suffered a stroke 1 year ago with a mild right lower extremity residual, however after attending outpatient therapy he was able to walk with a cane. Last October he was diagnosed with squamous cell carcinoma and underwent a right...
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1.0
#1148924
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Just now fighting with Cigna to approve my Husbands acute Rehabilation Ctr. My Husband had a stroke about year ago . since then he has had vascular surgery, cancer surgery and stokes. He is now in the Hospital but cannot walk Doctor wants him to go to a Acute rehab...
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#1147509
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I am a very dissatisfied customer. After a reemergence of thyroid cancer was discovered in a lymph node in my neck (in 2011), I have had consistent and excellent care by a specific endocrinologist at Cedars-Sinai. Cigna does not prioritize my continued care with said...
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#1144722
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Cigna mail order pharmacy

Dr sent all prescriptions to mail order. They were filled without my requesting them. Sent me a drug that cost $300 that I did not want. Can get much cheaper elsewhere. Even though it came in a sealed tube I was unable to return. Why was the prescription not kept on file until I requested it?
1.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1140206
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My employer offers cigna for health/pharmacy benefits. Since July of 2017, the month it started, Cigna has denied approving my life-saving drug (due to step therapy where they want me to try a different drug and it has to "fail" in helping me before my current drug is...
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1.2
I didn't like
  • Do not uphold their obligations
  • Run around for answers
#1138231
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Cigna - Short term Disability

Diagnosis was Vertigo, doctor filled out every Document Cigna wanted after 4 weeks still no determination, always same answer not enough info, I'm going back to work soon should not had to stress over being sick and short term Disability payments, i did use up all my PTO or Vacation time
#1132551
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I have herniated disks in all 3 sections of my back and did have an MRI in 2014 which showed this. I've had several back injections and Physical therapy over the years. Now that I've had another episiode with my lower back and in severe pain and my doctor ordered an...
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1.0
I didn't like
  • Cignas refusal to approve mri for back pain
#1130569
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One of the requirements that Cigna has when making an out of network doctor is the the patient to submit the Doctor's Tax Employer Identification Number (EIN) or the Doctor's Social Security Number. Cigna claims that fraud is prevalent and the only way that they can...
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#1128048
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