Cigna Reviews and Complaints
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1 of 410 reviews with 4-star rating.
Changed carriers effective 1/1/2017 from CIGNA to another carrier through ATT broker AON. Cigna charged me monthly when I had coverage with another carrier. I called and spoke to a CIGNA representative who indicated that my coverage date could be changed to 3/31/2017 and she would refund one month but CIGNA would keep the rest unless I filed an appeal with proof of other coverage. I filed an appeal in April 2017 and called again in August for the status. I was told that CIGNA considered the three months and double coverage and would keep my $120. How many people has this happened to? CIGNA could potentially make millions in unearned monies.i I had planned to return to CIGNA plan in 2018, but will no longer consider CIGNA and plan to warn those who are planning to use CIGNA. UNETHICAL POLICY. .
Cigna Health Insurance
- Unethical policy
- Cancellation and refund policy
Reason of review
Return, Exchange or Cancellation Policy
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