Most helpful reviews first
Cigna denied my MRI.... I have a bulging disc which is very painful since 2015 and my doctor ordered an MRI exam but CIGNA denied it two times! Because Cigna knows that there's a reason for an MRI....and the reason is for me getting a surgery. CIGNA doesn't want to pay...Read more
This all ties back to my pissedconsumer review of CARECENTRIX on 7/3/18. I need a 4 wheel rollator to help me get around because I have arthritis in both knees. I called Cigna to make sure I was covered and they told me I was. Cigna also informed me they have a...Read more
I didn't like
- Do not uphold their obligations
- Run around for answers
- Authorization process is ridiculous
My Wife just had total knee replacement. Her surgeon prescribed a "Knee bending device as a part of home rehab. Cigna denied. He also prescribed home health rehab, which we just found out they approved the "gracious" amount of 7 sessions!!! LOL. The therapist showed up...Read more
Cigna - Does not pay claims!
After numerous times jumping thru hoops for Cigna claims. Claims department never settled my claim. Stay way clear of this insurance company, they are not subscriber friendly. My incident happened August 2018.
Cigna - Poor as usual!
Every time I seem to go pickup my prescription at Cigna they mess up. I get my scripts for no copay because of Mercy care, but they always try and say I owe such an such amount. After a 15 min wait they figure it out. I go through this nonsense every time I get a refill..why??
I’ve had an absolutely atrocious experience with Cigna. Please do not get insured with them if you want to make sure they honour their commitments. I was meant to go for knee surgery after an accident. Cigna accepted the claim, but we were still negotiating on where...Read more
You and your doctor come up with a plan of treatment for whatever condition you may have. Cigna, however, requires "precertification" for some course of actions you may have agreed on. In my case, it was an MRI to determine what was causing my hip pain. Four x-rays and...Read more
I didn't like
- Referral policies
- Is this hippa approved
- Having a 3rd party have access to my healthcare information
Cigna CEO makes $45million per year
Cigna - They are a bunch of liars
Order insulin through mail no more pick up at Pharmacy they said 7 days 7 days call back medicine never was sent they said I'm sorry no insulin so they told me to wait 7 more days with no insulin this Cigna really sucks they tell too many lies
I will give it ZERO STARS!!! TERRIBLE and if you can stop using them please do! They shipped an order of medication to me for over $550 without reaching out to ask if I approved. When I called them to stop shipment they refused saying it already shipped. It did not as...Read more
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