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Cigna denied my MRI.... I have a bulging disc which is very painful since 2015 and my doctor ordered an MRI exam but CIGNA denied it two times! Because Cigna knows that there's a reason for an MRI....and the reason is for me getting a surgery. CIGNA doesn't want to pay...
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Anonymous
DontgetCigna

I’ve had the same issue. They have denied an MRI for me and a CT for my wife. They are terrible. And my wife pays a priemum for the better insurance.

Anonymous
Anonymous

How about February 2018 they denied MRI for Deany, child battling brain cancer! Check out Facebook page deanystrong. He has dipg!

#1108709
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You and your doctor come up with a plan of treatment for whatever condition you may have. Cigna, however, requires "precertification" for some course of actions you may have agreed on. In my case, it was an MRI to determine what was causing my hip pain. Four x-rays and...
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Lafayette, Georgia
I didn't like
  • Authorization process is ridiculous
  • Having a 3rd party have access to my healthcare information
  • Is this hippa approved
#1297947
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I will give it ZERO STARS!!! TERRIBLE and if you can stop using them please do! They shipped an order of medication to me for over $550 without reaching out to ask if I approved. When I called them to stop shipment they refused saying it already shipped. It did not as...
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1.0
#1280023
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For two months Cigna has refused to approve covered services and on their own changed codes to cheaper services which are unacceptable and not what my dds requested. He wrote a letter at their request even though it should be simply covered without that. I have spoken...
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Anonymous
Anonymous

So what can I do? Insurance commission or AG?

1.3
#1276365
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I have been trying to get my medicine filled for about 3 weeks. I've spoken to at least 3 people, done an online chat, tried to get another pharmacy to get my prescription transferred to them ( Cigna would pick up the phone line) and had my doctor to resend the rx to...
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1.0
I didn't like
  • Lack of responsibility for their incompetence
#1264155
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Cigna - Won’t approve covered dental service

Randomly changed the codes to something cheaper and unacceptable to me and not what my doctor prescribed. Really incompetent and just dishonest. Won’t cover a covered service despite letter from doctor. Same as not having the dental insurance. Like a scam. I keep escalating and still won’t cover something that is absolutely covered by my policy.
1.5
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Additional Fees
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
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Value for money
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#1276188
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I have been with Cigna for 30 years. I injured my shoulder and had issued of tingling, numbness and cramping in my hand. First I saw the doctor who wanted to do an MRI it was denied. I did weeks of physical therapy with little relief of the tingling. I was referred to...
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3.4
#1263677
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Below is my experience with Cigna My name is Dee Dee and my son is addicted to opiates. Now I am not saying that to garner any sympathy here, I am well aware of how much of society feels about that, but for anybody that has suggested my son get help, he did. He reached...
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1.0
#1172622
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Cigna - Recind position offer

Was offered a pisition at Cigna Health did all onboard paperwork health ins drug test background screen sent in infirmation on smoking sessation a letter from my Doctor on smoking sessation was told it would be acceptable recieved on phone call from recuiter day before start date and recinded my offer.
#1305087
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Cigna CEO makes $45million per year

http://www.courant.com/business/connecticut-insurance/hc-cigna-ceo-pay-20160321-story.html
1.1
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Product or Service Quality
Reliability
Value for money
Website
#1297295
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