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Cigna denied my MRI.... I have a bulging disc which is very painful since 2015 and my doctor ordered an MRI exam but CIGNA denied it two times! Because Cigna knows that there's a reason for an MRI....and the reason is for me getting a surgery. CIGNA doesn't want to pay...
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Anonymous
Beth

The worst health insurance. My hip is popping and I went for an xray and the DR told me something is not right and he needs to do an MRI to see exactly what is going on. Cigna...

Anonymous
Diane

I totally agree with you . I also have been denied twice for an MRI for my back. I have days where the pain is so bad it brings to the ground. They want me to do PT for 2 time...

#1108709
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This all ties back to my pissedconsumer review of CARECENTRIX on 7/3/18. I need a 4 wheel rollator to help me get around because I have arthritis in both knees. I called Cigna to make sure I was covered and they told me I was. Cigna also informed me they have a...
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1.0
I didn't like
  • Do not uphold their obligations
  • Authorization process is ridiculous
  • Run around for answers
#1339475
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Cigna - Does not pay claims!

After numerous times jumping thru hoops for Cigna claims. Claims department never settled my claim. Stay way clear of this insurance company, they are not subscriber friendly. My incident happened August 2018.
1.0
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#1339702
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I’ve had an absolutely atrocious experience with Cigna. Please do not get insured with them if you want to make sure they honour their commitments. I was meant to go for knee surgery after an accident. Cigna accepted the claim, but we were still negotiating on where...
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1.0
#1312396
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You and your doctor come up with a plan of treatment for whatever condition you may have. Cigna, however, requires "precertification" for some course of actions you may have agreed on. In my case, it was an MRI to determine what was causing my hip pain. Four x-rays and...
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Lafayette, Georgia
I didn't like
  • Having a 3rd party have access to my healthcare information
  • Is this hippa approved
  • Authorization process is ridiculous
#1297947
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Cigna CEO makes $45million per year

http://www.courant.com/business/connecticut-insurance/hc-cigna-ceo-pay-20160321-story.html
1.1
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#1297295
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Cigna - They are a bunch of liars

Order insulin through mail no more pick up at Pharmacy they said 7 days 7 days call back medicine never was sent they said I'm sorry no insulin so they told me to wait 7 more days with no insulin this Cigna really sucks they tell too many lies
1.5
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1316254
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I will give it ZERO STARS!!! TERRIBLE and if you can stop using them please do! They shipped an order of medication to me for over $550 without reaching out to ask if I approved. When I called them to stop shipment they refused saying it already shipped. It did not as...
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1.0
#1280023
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For two months Cigna has refused to approve covered services and on their own changed codes to cheaper services which are unacceptable and not what my dds requested. He wrote a letter at their request even though it should be simply covered without that. I have spoken...
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Anonymous
Anonymous

So what can I do? Insurance commission or AG?

1.3
#1276365
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I called, switched between reps a few times, could not get an answer. They want me to pay them back from last years FSA account something they would not cover. Why am I hearing of that now 10 months after the fact. So again they suspended my account and my bills are...
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#1311081
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