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Cigna - They are a bunch of liars

Order insulin through mail no more pick up at Pharmacy they said 7 days 7 days call back medicine never was sent they said I'm sorry no insulin so they told me to wait 7 more days with no insulin this Cigna really sucks they tell too many lies
1.5
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Customer service
Discounts and Special Offers
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Insurance Plans Acceptance
Price Affordability
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#1316254
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I’ve had an absolutely atrocious experience with Cigna. Please do not get insured with them if you want to make sure they honour their commitments. I was meant to go for knee surgery after an accident. Cigna accepted the claim, but we were still negotiating on where...
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1.0
#1312396
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I called, switched between reps a few times, could not get an answer. They want me to pay them back from last years FSA account something they would not cover. Why am I hearing of that now 10 months after the fact. So again they suspended my account and my bills are...
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#1311081
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Cigna - Recind position offer

Was offered a pisition at Cigna Health did all onboard paperwork health ins drug test background screen sent in infirmation on smoking sessation a letter from my Doctor on smoking sessation was told it would be acceptable recieved on phone call from recuiter day before start date and recinded my offer.
#1305087
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You and your doctor come up with a plan of treatment for whatever condition you may have. Cigna, however, requires "precertification" for some course of actions you may have agreed on. In my case, it was an MRI to determine what was causing my hip pain. Four x-rays and...
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Lafayette, Georgia
I didn't like
  • Referral policies
  • Having a 3rd party have access to my healthcare information
  • Authorization process is ridiculous
#1297947
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Cigna CEO makes $45million per year

http://www.courant.com/business/connecticut-insurance/hc-cigna-ceo-pay-20160321-story.html
1.1
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Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Product or Service Quality
Reliability
Value for money
Website
#1297295
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I will give it ZERO STARS!!! TERRIBLE and if you can stop using them please do! They shipped an order of medication to me for over $550 without reaching out to ask if I approved. When I called them to stop shipment they refused saying it already shipped. It did not as...
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1.0
#1280023
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For two months Cigna has refused to approve covered services and on their own changed codes to cheaper services which are unacceptable and not what my dds requested. He wrote a letter at their request even though it should be simply covered without that. I have spoken...
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Anonymous
Anonymous

So what can I do? Insurance commission or AG?

1.3
#1276365
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Cigna - Won’t approve covered dental service

Randomly changed the codes to something cheaper and unacceptable to me and not what my doctor prescribed. Really incompetent and just dishonest. Won’t cover a covered service despite letter from doctor. Same as not having the dental insurance. Like a scam. I keep escalating and still won’t cover something that is absolutely covered by my policy.
1.5
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1276188
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Contact Cigna

Mailing Address:
Cigna Corporation
900 Cottage Grove Road
Bloomfield, Connecticut 18505
United States
Phone:
(800) 244-6224
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I have been trying to get my medicine filled for about 3 weeks. I've spoken to at least 3 people, done an online chat, tried to get another pharmacy to get my prescription transferred to them ( Cigna would pick up the phone line) and had my doctor to resend the rx to...
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1.0
I didn't like
  • Lack of responsibility for their incompetence
#1264155
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