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1.0
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My heart is breaking so much right now as I sit here writing this review. The tears are uncontrollably streaming down my face. My hands and fingers are trembling that it's difficult for me to even type. My stomach is twisted in terrible knots probably since I haven't...
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1 comment
Anonymous
#1772899

This is very similar to CIGNA's actions with Nataline Sarkisyan back on 12/20/2007. They basically told Hilda and Krikor Sarkisyan that their only daughter's life wasn't worth 'X' amount of dollars.

(Google it for yourself: Nataline Sarkisyan) Then you will learn all about Nataline's tragic story and how CIGNA essentially left her to die in her time of need, with zero compassion for either her or her family. To add insult to injury, CIGNA had spent only days earlier, almost the same amount of money (back in December of 2007) to finance a very posh, lavish party for all of their executives and stakeholders in order to discuss how "profitable" their quarter had just been during that time period. Yet meanwhile, Nataline Sarkisyan was literally slowly dying, day by day, while CIGNA greedily and so ruthlessly stood by and did absolutely nothing for her! The only saving grace to that tragic story from December 20 of 2007 was how one of CIGNA's public relations executives by the name of Wendell Potter left that company only weeks later, in order to start advocating for the average consumer, against the insurance companies like CIGNA.

All of this information (not slander or libel by the way, but instead FACTUAL information) is readily available in any basic Google search of Nataline Sarkisyan. God rest her soul, and may her own story serve as a cautionary tale for others in determining what type of insurance coverage they ultimately decide to purchase. Just like you, Devastated Grandmother, I would strongly advise any future consumers against purchasing any type of CIGNA product, service, or insurance. CIGNA also denied something on the basis of "not medically necessary" for me personally, just like they'd done in the Sarkisyan case.

All of it was simply a ploy to weasel out of covering a procedure which they know in their heart and conscience, really is medically necessary. So honestly, my heart is breaking just as much as yours is right now, Devastated Grandmother, at how unethical CIGNA still is. Yes, you are correct, and I do agree with you 100% that they do put profits before people.

Very sadly, CIGNA just doesn't ever seem to learn their lessons of how irreparable the harm is to their public image whenever they treat you, me, and all of the other "Nataline Sarkisyans" out there - who probably haven't had the opportunity of having their stories shared and told - in the manner which they do. Keep holding onto faith, Devastated Grandmother, because God will stand in final judgement of us all, including CIGNA.

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#1684179 Review #1684179 is a subjective opinion of poster.
Service
Cigna Health Insurance
Cons
  • Corporate greed
Reason of review
Bad quality
Preferred solution
Nothing and no amount of money is worth the cost of a human life. Just do the right thing for once.
Tags
  • profitsbeforepeople
1.0
Details
CIGNA likes to avoid paying LTD claims at all costs. Just Google CIGNA LTD complaints vs taking my word. Then spread the word to family, friends, coworkers, social media, anyone possible to HIT CIGNA IN THE POCKETBOOK BY REDUCING THE PREMIUMS CIGNA COLLECTS. In order...
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#1705106 Review #1705106 is a subjective opinion of poster.
Service
Cigna Long Term Disability Insurance
Reason of review
Problems with payment
Loss
$45000
Preferred solution
PAY CLAIM IN FULL
1.0
Details
Greedy Pigs! They do NOT like to pay claims. Especially Long Term Disability Claims. Just Google CIGNA LTD Complaints. Executive Compensation As President and Chief Executive Officer at CIGNA CORP, David M. Cordani made $18,944,045 in total compensation. Name and title...
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#1694278 Review #1694278 is a subjective opinion of poster.
Service
Cigna Long Term Disability Insurance
Cons
  • Cheap greedy little pigs
  • Cheap greedy pigs
Reason of review
Pay my claim in full - CIGNA denied as they are PIGS!
Loss
$36000
Preferred solution
Pay my claim in full

Cigna review in Colville, Washington: Stall tactics, lies and HIPAA violations!

1.0
Details
I have been out of work now 5+ months. My doctor does not want me to return to work at this time due to cognitive and emotional issues related to a major stroke I suffered earlier. They told me my supervisor called them and stated I returned to work, which I have NOT! THey refuse to pay for the time I've been unable to return to work and tell me they closed my claim due to lack of cooperation from my providers! Who have been more than cooperative and have bent over backwards for me to recieve the benefits I paid into. DO NOT USE CIGNA, THEY ARE THIEVES AND LIARS
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#1686086 Review #1686086 is a subjective opinion of poster.
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Cigna Long Term Disability Insurance
1.0
Details
My son broke his back. L-1 had a crack, L-2, L-3, L-4 and L-5 - all herniated or perforated discs. The surgeons said he had to have surgeries to repair the back. My son also had internal bleeding. Cigna denied all surgeries. The surgeons had two peer to peer reviews...
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#1676683 Review #1676683 is a subjective opinion of poster.
Service
Cigna Health Insurance
Reason of review
Bad quality
Loss
$40
Preferred solution
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#1641822 Review #1641822 is a subjective opinion of poster.

Cigna review in Hightstown, New Jersey: Different answer every time you call Customer Service

1.4
Details
Saw two claims for the same amount to the same dentist for the same day but with different payment amounts made. I called Customer Service five times and each time I received five different answers. All I know is that $600 of my annual coverage plus another $600 I paid to the same dentist was made for 20 minutes of work. I would have paid less if I had no insurance. Cigna made the mistake and I got stuck paying for it. Never again.
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#1623066 Review #1623066 is a subjective opinion of poster.
Service
Cigna Dental Insurance
Reason of review
Poor customer service
Loss
$303
1.9
Details
Called them to inquire about a claim that was processed twice and first told everything was right. 2nd agent took over 1 hour to state I would receive the credit back I was due. After 2 weeks of no answer I called and told the agent was off buying school supplies and...
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#1623054 Review #1623054 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$300
Preferred solution
Find another company

WOW! Something Needs to Give! Cigna is ridiculous.

1.0
Details
So, my husband has been out on STD with Cigna since early March 2019. It has been extended a couple of times without issue. We have now hit a road block with his most recent request to extend due to continued medical issues. All of the reviews have me more worried than ever; and I am not very hopeful. When is someone going to do something about this company? People deserve better for services that they are paying for!
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#1599649 Review #1599649 is a subjective opinion of poster.
Service
Cigna Disability Insurance
Reason of review
Poor customer service

Cigna review in Naperville, Illinois: Billing for RX

They continually do not credit my monthly payments - I have written letters requesting this year's payments and I receive NO answers from them. I had Cigna insurance years ago and it was very good - now with Medicare I just have their RX plan and I don't like it. What happens to seniors who don't keep track of payments - because Cigna is not handling their billing well. Kept billing me for 2 months owed and I was current. Not good for an insurance company - not run well.
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#1564097 Review #1564097 is a subjective opinion of poster.

Contact Cigna Customer Service

Website:
Mailing Address:
900 Cottage Grove Road
Bloomfield, Connecticut 18505
United States
Phone:
(800) 244-6224
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Latest Question

Cigna Questions
1.0
Details
I purchased Long Term Disability Insurance with CIGNA (LINA) for about 25 years prior to making a claim. The insurance was offered through my employer State Farm. CIGNA covered 2 years of my disability (after the 6 month wait), however now they are performing a two...
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1 comment
Anonymous
#1778264

Executive Compensation As President and Chief Executive Officer at CIGNA CORP, David M. Cordani made $18,944,045 in total compensation.

Name and title total compensation Timothy C. Wentworth President, Express Scripts & Cigna Services $8,875,346 Nicole S. Jones Executive Vice President, General Counsel $4,009,355 Jason D. Sadler President, International Markets $3,526,008 David M.

Cordani President and Chief Executive Officer $18,944,045 Alan M. Muney M.D. Former Executive Vice President, Total Health Network & Chief Medical Officer $5,862,659 Christopher J.

Hocevar Former President, Strategy, Segments & Solutions $5,352,336 Eric P. Palmer Executive Vice President and Chief Financial Officer $4,770,408

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#1537012 Review #1537012 is a subjective opinion of poster.
Service
Cigna Long Term Disability Insurance
Reason of review
Poor customer service