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Having to interact what Cigna calls "customer service" is difficult, time-consuming and draining. And given their dishonest inefficiency, every claim has to be followed up manually. Avoid at all costs. Ask your employer to switch. And vote for whichever candidate will...
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#1195128
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Careful, not Vanbreda anymore - good people have fled this company! Since CIGNA has taken over Vanbreda, there is a sharp drop in the level of service, including communication, the speed of processing claims and disputes of medical nature. What practically happens is...
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#1190162
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Below is my experience with Cigna My name is Dee Dee and my son is addicted to opiates. Now I am not saying that to garner any sympathy here, I am well aware of how much of society feels about that, but for anybody that has suggested my son get help, he did. He reached...
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1.0
#1172622
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Cigna is a big ripp off they have denied me my short term disability this company needs to put out of business, because of my denial I have no income coming in for 5mons and I am about to lose everything that I have worked so hard two jobs for 25yrs as a single mother....
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1.0
#1167225
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I am going through the vary same thing with Cigna. I too was diagnosed with a herniated disc. I had 3 separate injections of which helped me up until the past few months. I cant lift my right leg, I have excruciating pain and I don't sleep well because of the pain. My...
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#1161514
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Cigna is by far the worst insurance I've ever had. I've had an MRI denied by Cigna and their 3rd party "advanced imagery approver" Evicore 4 times over the last 13 months and a week. These requests were made by my family internal medicine doctor, an orthopedic surgeon...
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1.0
Camas, Washington
I liked
  • Some of the people seemed to care a little bit
I didn't like
  • You will never be allowed to speak to anyone with any authority
#1158743
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My Father is only 66 years old. He suffered a stroke 1 year ago with a mild right lower extremity residual, however after attending outpatient therapy he was able to walk with a cane. Last October he was diagnosed with squamous cell carcinoma and underwent a right...
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1.0
#1148924
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Just now fighting with Cigna to approve my Husbands acute Rehabilation Ctr. My Husband had a stroke about year ago . since then he has had vascular surgery, cancer surgery and stokes. He is now in the Hospital but cannot walk Doctor wants him to go to a Acute rehab...
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#1147509
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I am a very dissatisfied customer. After a reemergence of thyroid cancer was discovered in a lymph node in my neck (in 2011), I have had consistent and excellent care by a specific endocrinologist at Cedars-Sinai. Cigna does not prioritize my continued care with said...
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#1144722
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Cigna mail order pharmacy

Dr sent all prescriptions to mail order. They were filled without my requesting them. Sent me a drug that cost $300 that I did not want. Can get much cheaper elsewhere. Even though it came in a sealed tube I was unable to return. Why was the prescription not kept on file until I requested it?
1.2
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#1140206
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