Cigna is a joke. How can they get away with what they do to people?
I was awarded long term disability, and after 6 months my claim was denied, and payments stopped. No warning, no communication. Nothing has changed in 6 months, so I don't understand it. I filed an appeal and was told an independent company would review the claim.
Yet I can't talk to them. And the phone number listed for them goes right back to my claim manager. Same one who doesn't know anything. My dr wanted to overnight medical records to them but they won't give an address to mail them to.
What a joke. Do yourself a favor and never use Cigna.
Product or Service Mentioned: Cigna Disability Insurance.
Reason of review: Problems with payment.