They change policies and terms at will, increase premiums, deny coverage, do not honor their commitments, only reason I am with them was my company sponsored plan was with them. Please, if you value your health, do not even consider these crooks and liars unless you enjoy being lied to, robbed and misled.
Their customer service people have absolutely no autonomy to ever resolve a claim, they simply tote a company line, whatever you ask, the answer is a big fat NO. no idea why they bother having a custimer service (the name itself in the case of Cigna is a joke) department if the employees witll absolutely not listen or attempt to understand what you are talking about
Product or Service Mentioned: Cigna Health Insurance.
Reason of review: Bad quality.