I have a bad knee. It swells, collects fluid and gives out on me.
I have been going to an Ortho Dr since July. He wanted an MRI but CIGNA denied it saying I need an xray first so we did the xray. Now they have denied it saying I need therapy first. My Dr knows that will fail and might cause more damage and he needs the MRI to find out how much damage is there!!
Everytime I call CIGNA I get the run around. I have NEVER had so much problems with an insurance company.
I had surgery on my other knee 8 years ago and everything went great from start to finish. No issues from the insurance I had at the time.