I have the misfortune to have the medical coverage supplied by my employer through Cigna. I recently needed to find a specialist, and used their "Find a Doctor or Service" website.
It is riddled with errors. It lists physicians who do not accept their insurance, aren't accepting new patients, and in some instances, aren't even located in the state where Cigna lists them. They take months to process claims, have continued to apply payments I have made to a high deductible I already met, and take discounts on bills that I have paid out of pocket! Few providers in my area want to deal with this company.
I feel they are dishonest and only out to rip off the consumer.
Monetary Loss: $10000.