Without question they are in my opinion legal thieves. I paid my premiums in good faith provided adequate medical documentation from 4 doctors evidencing my illness.
My disability claim was denied. My appeal was reviewed by a nurse not a doctor. The coverage I have through the state exchange far exceeds the policy I had with Cigna through my employer. Cigna absolutely does not care about the patients health, of the financial ruin they create by denial of claims.
They should be fined and sanctioned for their in my opinion, questionable business practices. I would have been better off on Medicaid I made every effort to try and resolve these issues which was an exercise in futility. I have filed a formal complaint against Cigna and will exercise any and all rights I have as a health insurance consumer.
They are simply profiteers, who could care less about their policy holders. They should be shut down immediately
Product or Service Mentioned: Cigna Disability Claim.
Reason of review: Failure to follow state guidelines .
Monetary Loss: $5000.
Preferred solution: Let the company propose a solution.