I CALLED 2 AGENTS TO GET A QUOTE FOR A PPO DENTAL PLAN AND THE SECOND QUESTION WAS; WHAT IS YOUR PHONE NUMBER. I REPLIED" I DON'T WANT TO GIVE THAT OUT" HE SAID WELL IN CASE WE GET DISCONNECTED I CAN CALL YOU BACK AND I SAID IF WE DO, I CAN CALL YOU BACK HE THEN SAID...OKEE DOKIE..AND HUNG UP ON ME.
I WANTED TO GIVE HIM 'benefit of the doubt', SO I CALLED BACK AND GOT A FEMALE AGENT WHO ASK ME FOR MY PHONE NUMBER WHICH I GAVE THE SAME PREVIOUS REPLY. SHE SAID SHE COULDN'T GIVE ME A QUOTE THEN, I OFFERED HER MY ZIP CODE AND E-MAIL, BUT SHE REFUSED. SHE SAID IT WAS THE POLICY.
SCAMMERS JUST WANT TO HARASS YOU LATER WHEN YOU DON'T PURCHASE. NO THANKS TO THIS COMPANY...MOVE ON
Product or Service Mentioned: Cigna Dental Insurance.
Reason of review: Poor customer service.
Preferred solution: change your enrollment policy.
I didn't like: Terrible customer service.