CIGNA is refusing to communicate with me based on my disability. My disability requires me to communicate on a regular basis with the ins co.
CIGNA is refusing. I need to find other insurance. I cannot file against them or it causes problems with employment. CIGNA has been holding this grudge against me for 6 months at least.
They want to act like babies and pout. This may result in legal action if it gets far enough. My husband is having a hard time dealing with this but CIGNA insists that he do ALL the communicating. It is my severe medical condition that I need to communicate about and my husband does not know that much about it because it is so complex.
Yet CIGNA wants him to become a medical goru overnite.
They are harrassing the policy holder, my husband, and me by leaving messages and then when I call back they refuse to talk to me. So now I have started to save the messages so I have something to throw back in their face.
Product or Service Mentioned: Cigna Disability Insurance.
Reason of review: Poor customer service.
Monetary Loss: $10000.
Preferred solution: I want them to re-establish communication or I can do something else that they know nothing about.