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1 comment

For two months Cigna has refused to approve covered services and on their own changed codes to cheaper services which are unacceptable and not what my dds requested. He wrote a letter at their request even though it should be simply covered without that.

I have spoken to about a dozen people who told me and my doctors office contradictory things.

This is a simple case of them refusing to pay a covered benefit ordered by my dr.

THey overrode his orders and are cheating me. I consider this fraud.

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Anonymous
#1497401

So what can I do? Insurance commission or AG?

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