My Wife just had total knee replacement. Her surgeon prescribed a "Knee bending device as a part of home rehab. Cigna denied. He also prescribed home health rehab, which we just found out they approved the "gracious" amount of 7 sessions!!! LOL.
The therapist showed up for the first visit, which was more paperwork than rehab.......but this counted as 1 of the 7!!
THis is just the latest thing denied.....They absolutely SUCK !!!
We pay a huge amount of money for this so called insurance and it seems like they basically turn down 80% of anything that the Dr.'s order. How is it that they can get away with this, over and over? Why cant the commissioner of insurance, or someone intervene?
Another one of the many, many distraught folks over Cigna's coverage!!
Product or Service Mentioned: Cigna Health Insurance.