Contact Cigna Customer Service
Cigna Phone Numbers and Emails
Toll-Free Number:
-
(800) 244-6224Medical, Dental, Vision
Customer Service:
-
(800) 433-5768Behavioral Health
-
(800) 261-6242Cigna Access
-
(855) 984-1401Cigna Medicare Advantage Plans
Cigna Emails:
Contact Information
Cigna Website:
Cigna Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Addresses:
Attn: Customer Service
P.O. Box 20002
Nashville, TN 37202
Medical Claims
Cigna
PO Box 182223
Chattanooga, TN 37422-7223
Dental Claims
Cigna
PO Box 188037
Chattanooga, TN 37422-7223
Vision Claims – VSP
Cigna
PO Box 385020
Birmingham, AL 35238-5020
Vision Claims serviced by EyeMed
Cigna Vision Claims Department
c/o First American Administrators, Inc.
PO Box 8504
Mason, OH 45040-7111
Fax:
How Good is Cigna's Customer Service?
Summary of Cigna Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cigna?
Request for Information Question:
- “Enquiry on how to add a beneficiary”
- “I'm on Medicare and they changed me to well are and I want to be changed back how do I do that?”
- “I need help to find out why I wasn't covered in nov. and dec.”
Product/ Service Question:
- “Health insurance”
- “Final Life Insurance For Seniors”
- “Insurance cards”
Payments and Charges Question:
- “There are medical bills coming to me that were not paid when I had Cignanever paid”
- “Make a payment”
- “To see why they didn't take out there payment yet”
Cards Question:
- “To receive a dental card”
- “Cigna healthy today card balance”
- “Drug card denial”
Activation/ Cancellation Question:
- “Cancel policy”
- “Cancel coverage”
- “Activate my card”
Account Question:
- “Need to access online account”
- “Acct information”
- “Logging in from new device”
Shipping and Delivery Question:
- “Haven't received my insurance card”
- “Get the permit to health gym for senior”
- “Nesecito mi targeta de seguro”
Refund Question:
- “Refund”
- “Refunds”
Staff Question:
- “Customer service”
Website/ Application Question:
- “My application”
Employment Question:
- “Proof of employmentt”
Other Question:
- “Wellness rewards”
- “Notification about non coverage of a drug”
- “Need meds now!!”
About
, , , ,
Cigna Corporation is a public company. It was founded in 1982 after the merger of two large insurance companies CG and INA. INA was founded in 1792 and sold its first life insurance in 1794. That is why Cigna Corporation is considered to be one of the oldest stock insurance companies in the United States. The insurance company is headquartered in Philadelphia, Pennsylvania. The company provides different insurance products such as life insurance, accident insurance, disability insurance, workers' compensation case management, etc. Cigna Corporation has several divisions including Cigna Healthcare, CIGNA Group Life and Disability, and Cigna International.
Cigna is ranked 322 out of 1822 in Insurance category
USA
Compare Cigna To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.