Not resolved
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Value for money

I called Cigna SEVERAL times to confirm they will have 100% covered for the service before i go for the service. My service provider also called to check for it.

After a few weeks, they send me a letter that they will not pay for it.

"notwithstanding the assertion of miscommunication by our customer Service Representative, express...."

It means Cigna customer service call 24/7 is equal nothing. they can tell you 100% free, 100% cover, BUT you might still got to pay for it.

DO NOT TRUST IT. I will definitely drop this insurance after June (end of contract), because i don't feel Cigna is NOT trust-able.

This person wrote the review because of problems with payment at Cigna. Reviewer claimed that he or she lost $100 and wants Cigna to issue a full refund.

The most disappointing in user's experience was trust of customer assist call and terrible customer service. Author liked the most diversity of product. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Cigna and cigna health insurance for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
You May Also Like