Cigna Reviews and Complaints
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0
ISSUES RESOLVED
408
TOTAL REVIEWS
$2.1M
CLAIMED LOSSES
$19.9K
AVG LOSS
73.1K
PAGE VIEWS
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Ask a Question About Cigna
Cons
- Terrible customer service
- No accountability
- Do not uphold their obligations
Pros
- That they were supportive and helpful
- Some of the people seemed to care a little bit
- Pam
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- Latest review first
- Most helpful reviews first
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On 9/28/2018 I called Cigna Dental to find out about insurance, I spoke to Cigna Rep and was told the 1st visit was covered for X-rays (never stating there are 2 types of X-rays), cleaning and my cap is covered with insurance on the 1st visit. Then I have to wait 6...
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Review
Service
Cigna Dental Insurance
Reason of review
Poor customer service
Loss
$200
Preferred solution
Pay the Dental Bill in Full
Cigna review: Horrible!
Not once have they delivered my medication to the right address after many, many phone calls, emails, etc. This insurance company has been a nightmare!
Review
Service
Cigna Prescription Refill
Cigna review: Ridiculous
Not once have they delivered my medication to the right address after numerous phone calls, emails, etc. You have to constantly be on them and they still can't get it right. Very incompetent.
Review
Service
Cigna Prescription Refill
Cigna review: Poor customer service
Poorly trained customer service, spoke to 6 different customer service people over a 5 month period, problem is still outstanding. Problem requires a simple payment information update.
Review
Cigna review in Newton, Kansas: Misleading customers
Cigna Connect mislead me. They lead me to believe that they would help me with my doctor bill. I spoke to the lady minding the phone. They send me a letter December the 1st all of a sudden telling me my insurance cancelled Sept 30th?? Wow!! Really!! If indeed terminated how did they accept my payment November 2nd. Why wasn't I locked out of their web site?? Strange!! Unlawful!!
Review
Service
Cigna Medical Claim
Cigna review in Inverness, Florida: Fradulent policy
worker stated that I could continue same medication with change in $1500 single person policy then when it was time to get the medication the pharmacy tried to charge $800 for a month supply. Cigna lied about what the policy would cover. Credibility you say? Been on the medication for 20 years. I paid 1500 a month so I could stay on the medication and now they refuse to cover anticonvulsant medication.
Review
Service
Cigna Health Insurance
Reason of review
Pricing issue
Preferred solution
Full refund
Cigna review: Awful
There's no point in using cigna. You pay out of the pocket with very little discount on anything that isn't up to your VERY high deductible. The 'benefits' are really hard to get, invasive and in the end worth peanuts. Coverage is terrible and every time you want to ask a question its a frustrating experience.
Review
Service
Cigna Health Insurance
Cons
- No accountability
Reason of review
not accepting my gym for 4 to 6 months under the gym membership plan. Additionally, having to pay through the teeth for any medical appointments, basically no benefits.
Loss
$500
Preferred solution
Let the company propose a solution
Tags
Cigna review: They will always deny you
To them you are NOT DISABLED unless you are dead. Theres not getting better for my problem which is Spinal stenosis, fibromyalgia, left knee blown and they wont fix it cause of Morbid obesity. Also C6 nerve and left arm pain, drop foot of right foot due to a damaged nerve in back.chronic back pain and leg pain. if i sit to long my right foot turns purple and toes have turned black at times.
Review
Service
Cigna Long Term Disability Insurance
Reason of review
They say i can work, how do i work from my bed, cause that where i spend most of my time!
One ck in a month been calling cigna 3 times a week
Yes i called cigna 3 times a week all i get is lairs i checked the reviews your are very neg
Review
Cigna review in Arlington, Virginia: They suck
They short term dis sucks they liar
Review
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