Cigna's health insurance is the worst insurance have ever felt with. My husband has not been able to work for 2 months. We have been trying to get them for over a year to help him with his back pain. Not only did they deny his surgery to help his back but they denied the test to prove he needs back surgery. He has to take 4 pain pills a day along with muscle relaxers and other medicine and lay on a heating pad and ice pack all day. They he hasn't had PT, injections in spine, and hasn't proved it is not in his head. I have sent this proof to them twice. I am so tired to spoon feeding them. DO NOT BUY CIGNA INSURANCE. I hate to say it but Obamacare was better than CIGNA.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of authorization process is ridiculous. Please immediately contact the author of this review to discuss bad quality of cigna health insurance. Cigna needs to read this review and look into the issue (if any) according to poster's claims.