Last June 2014, I had some partials made by Gwinnett Family Dental, I paid in advance what the office requested, the balance was to be paid by Cigna, that is what I was told back then.
About two weeks ago I got a letter from the Dental office requesting me to paid in full the remaining balance of $ 591.00 dlls because Cigna is refusing to pay their share, They say partials were made for teeth that were missing before I was covered by Cigna Dental, whattt ????
I have been reviewing my insurance policy over and over but I do not see anything that states what they are saying about coverage.
I contacted Cigna and they say it is listed on policy terms what they are saying about missing teeth.
I refused that statement, they say it is not listed on the online version but in written booklet.
Any clue on how can I fight back the charge ????
Product or Service Mentioned: Cigna Dental Insurance.
Preferred solution: Full refund.