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Product or Service Quality

I have a daily medication that has been pre-approved through 2019. Yet every time I order this medicine they kick back blaming my doctor.

My doctor office had to call daily for a week; still Cigna wouldn't approve! I to complain without medication for two weeks; that I was going to end up in hospital and it was going to cost them a lot more! Then I got approved... So when I refill after all that trouble (by the way I still have 3 refill left) it got kick back and blamed on my doctor!

I need this medicine nightly or I will lay in bed having panic attacks and not sleeping for days!

This wrong to put someone through that (it's cruel and unusual punishment because I can't take pills)! I am sure that won't cause other health issues!!!!

Product or Service Mentioned: Cigna Prescription Refill.

Reason of review: Order processing issue.

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