Not resolved

Cigna requested the original policy after death of mother ,which we never receive in the firts place she passed 9 july 2011 and still no payment.

In the claim requirements no policy is mentioned as it all by phone.

Cigna burial insurance sucks. We sent death certificate policy document with all details of policy and claim form varified by lawyer but no claim paid to date how good is that.

If anyone out there is with Cigna make sure of what is required before u buy or even after u buy and make sure u get all details, as the web page sucks. Its all adds and no real facts.

Product or Service Mentioned: Cigna Claim.

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Whakatane, Auckland, New Zealand #1243567

I agree 100 %, they are very dodgy to do business with.

No real answers from them, no call backs.

Avoid them as far as possible. They pray on people's mistakes.


Gotta ageree about CIGNA and their FINE PRINT. 1 day late on a payment and guess what, policy is done.

Even if you've been paying for years and have never been late. Good customert loyalty. Oh, you can reinstate it after a medical exam, interesting huh!

They are just sitting back waiting for people to do the smallest error. DO NOT BUY CIGNA if you want ANY customer service!!!

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