The CIGNA "reviewer" of my son's coverage for ASD (Autism Spectrum Disorder) therapy made derogatory comments to his Psychologist/Therapist about this condition. Apparently CIGNA guidelines and Dr.
S. Friedman believes that ASD is not a lifelong support issue and can be cured in less than a few years!?! Can't imagine how CIGNA's "appeals process" will turnout. In their favor I'm sure.
Absolutely the most frustrating experiences have been with these overly bloated insurance companies. Dare I say Federal regulations?
Product or Service Mentioned: Cigna Health Insurance.
Reason of review: Problems with payment.