My neuro surgeons request fir authorization of a disc replacement has been denied inspite of the submission of a positive mri, 6 months,of exhausted therapeutic attempts and the fact that I am nearly immobile!
Cigna has denied me stating I need to be under care for 1 yr .
Cigna requires I attend 6 months of a questionable and outdated practice from the 50's also known as CBT.
Cigna finally requires,that I be cleared by a phsychiatrist.
This is pathetic!
If there is sufficient medical proof of this surgery being physical and not mental.
With my premiums paid, I as a consumer felt confident that should I need surgery that I would recieve it without jumping through ridiculous hoops set up to discourage my surgery thus saving Cigna several thousand dollars.
Product or Service Mentioned: Cigna Health Insurance.
Reason of review: Bad quality.