Product: Cigna Health Insurance Clear all filters (106 of 106 reviews match)
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1.0
Details
My heart is breaking so much right now as I sit here writing this review. The tears are uncontrollably streaming down my face. My hands and fingers are trembling that it's difficult for me to even type. My stomach is twisted in terrible knots probably since I haven't...
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1 comment
Anonymous
#1772899

This is very similar to CIGNA's actions with Nataline Sarkisyan back on 12/20/2007. They basically told Hilda and Krikor Sarkisyan that their only daughter's life wasn't worth 'X' amount of dollars.

(Google it for yourself: Nataline Sarkisyan) Then you will learn all about Nataline's tragic story and how CIGNA essentially left her to die in her time of need, with zero compassion for either her or her family. To add insult to injury, CIGNA had spent only days earlier, almost the same amount of money (back in December of 2007) to finance a very posh, lavish party for all of their executives and stakeholders in order to discuss how "profitable" their quarter had just been during that time period. Yet meanwhile, Nataline Sarkisyan was literally slowly dying, day by day, while CIGNA greedily and so ruthlessly stood by and did absolutely nothing for her! The only saving grace to that tragic story from December 20 of 2007 was how one of CIGNA's public relations executives by the name of Wendell Potter left that company only weeks later, in order to start advocating for the average consumer, against the insurance companies like CIGNA.

All of this information (not slander or libel by the way, but instead FACTUAL information) is readily available in any basic Google search of Nataline Sarkisyan. God rest her soul, and may her own story serve as a cautionary tale for others in determining what type of insurance coverage they ultimately decide to purchase. Just like you, Devastated Grandmother, I would strongly advise any future consumers against purchasing any type of CIGNA product, service, or insurance. CIGNA also denied something on the basis of "not medically necessary" for me personally, just like they'd done in the Sarkisyan case.

All of it was simply a ploy to weasel out of covering a procedure which they know in their heart and conscience, really is medically necessary. So honestly, my heart is breaking just as much as yours is right now, Devastated Grandmother, at how unethical CIGNA still is. Yes, you are correct, and I do agree with you 100% that they do put profits before people.

Very sadly, CIGNA just doesn't ever seem to learn their lessons of how irreparable the harm is to their public image whenever they treat you, me, and all of the other "Nataline Sarkisyans" out there - who probably haven't had the opportunity of having their stories shared and told - in the manner which they do. Keep holding onto faith, Devastated Grandmother, because God will stand in final judgement of us all, including CIGNA.

Review
#1684179 Review #1684179 is a subjective opinion of poster.
Service
Cigna Health Insurance
Cons
  • Corporate greed
Reason of review
Bad quality
Preferred solution
Nothing and no amount of money is worth the cost of a human life. Just do the right thing for once.
Tags
  • profitsbeforepeople
1.0
Details
Cigna denied all surgeries. The surgeons had two peer to peer reviews with Cigna's board. Cigna still denied the surgeries. Said they weren't medically necessary. We filed an appeal. Still got denied by Cigna. Filed an External Review - Cigna still denied the...
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Review
#1676683 Review #1676683 is a subjective opinion of poster.
Service
Cigna Health Insurance
Reason of review
Bad quality
Loss
$40
Preferred solution
Full refund

Cigna in Inverness, Florida - Fradulent policy

worker stated that I could continue same medication with change in $1500 single person policy then when it was time to get the medication the pharmacy tried to charge $800 for a month supply. Cigna lied about what the policy would cover. Credibility you say? Been on the medication for 20 years. I paid 1500 a month so I could stay on the medication and now they refuse to cover anticonvulsant medication.
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Review
#1481317 Review #1481317 is a subjective opinion of poster.
Service
Cigna Health Insurance
Reason of review
Pricing issue
Preferred solution
Full refund

Cigna - Awful

1.6
Details
There's no point in using cigna. You pay out of the pocket with very little discount on anything that isn't up to your VERY high deductible. The 'benefits' are really hard to get, invasive and in the end worth peanuts. Coverage is terrible and every time you want to ask a question its a frustrating experience.
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Review
#1470881 Review #1470881 is a subjective opinion of poster.
Service
Cigna Health Insurance
Cons
  • No accountability
Reason of review
not accepting my gym for 4 to 6 months under the gym membership plan. Additionally, having to pay through the teeth for any medical appointments, basically no benefits.
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Authorization

Cigna in Austin, Texas - Took money from account after being cancelled medical/life

1.0
Details
I cancelled cigna and they took money out of my account I talked to them several times gave them the same info over and over and still no resolve yet 668.64 they oue me from cigna and will seek help from federal goverbment who over sees compamies like this to get FULL REFUND IMMEDIATELY.
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Review
#1433482 Review #1433482 is a subjective opinion of poster.
Service
Cigna Health Insurance
Cons
  • Cancellation and refund policy
  • Customer service
  • Getting the run around with every cust svc number you call
Reason of review
Poor customer service
Loss
$66864
Preferred solution
Full refund
1.0
Details
Although this could mean life or death to me, Cigna has decided to deny it, even After a peer to peer with my Dr. I cannot understand why a doctor hired by an insurance co can over ride a decision of a Dr. who knows the whole picture and performed the surgery. She...
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2 comments
Anonymous
#1623017

Horrible insurance denied benefits no money for medication to treat my SEVERE DEPRESSION!!!

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Review
#1401382 Review #1401382 is a subjective opinion of poster.
Service
Cigna Health Insurance
Reason of review
Bad quality
1.0
Details
My Wife just had total knee replacement. Her surgeon prescribed a "Knee bending device as a part of home rehab. Cigna denied. He also prescribed home health rehab, which we just found out they approved the "gracious" amount of 7 sessions!!! LOL. The therapist showed up...
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Review
#1368995 Review #1368995 is a subjective opinion of poster.
Service
Cigna Health Insurance

Cigna - Does not pay claims!

1.0
Details
After numerous times jumping thru hoops for Cigna claims. Claims department never settled my claim. Stay way clear of this insurance company, they are not subscriber friendly. My incident happened August 2018.
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Review
#1339702 Review #1339702 is a subjective opinion of poster.
Service
Cigna Health Insurance
1.0
Details
I’ve had an absolutely atrocious experience with Cigna. Please do not get insured with them if you want to make sure they honour their commitments. I was meant to go for knee surgery after an accident. Cigna accepted the claim, but we were still negotiating on where...
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Review
#1312396 Review #1312396 is a subjective opinion of poster.
Service
Cigna Health Insurance
Reason of review
Bad quality
Loss
$13000
Preferred solution
Cigna should honour the claim
Tags
  • Poor Claim And Systems Service

Contact Cigna Customer Service

Website:
www.cigna.com
Mailing Address:
900 Cottage Grove Road
Bloomfield, Connecticut 18505
United States
Phone:
(800) 244-6224
All Cigna Contacts

Cigna Reviews

  1. 108 reviews
  2. 21 reviews
  3. 8 reviews
  4. 1 review
  5. 1 review
Cigna reviews
3.4
Details
I have been with Cigna for 30 years. I injured my shoulder and had issued of tingling, numbness and cramping in my hand. First I saw the doctor who wanted to do an MRI it was denied. I did weeks of physical therapy with little relief of the tingling. I was referred to...
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2 comments
Anonymous
#1604147

was your policya hmo or ppo? I'm thinking of buying a po;icy but I was told ppo are better you don't need authorizations

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Review
#1263677 Review #1263677 is a subjective opinion of poster.
Service
Cigna Health Insurance
Reason of review
Poor customer service
Preferred solution
I'd like for Cigna to pay for the testing the neurologist suggests