Product: Cigna Health Insurance Clear all filters (0 of 101 reviews match)
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However, the CIGNA computers detect 60 LINE ITEMS of charges (there can be 3 or 4 PT line items in one visit) and then subsequent claims are not paid. I called CIGNA and the month's PT charges were corrected. It was the CIGNA rep who explained how the 'computer' made...
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Cigna Health Insurance
#846420
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I called Cigna SEVERAL times to confirm they will have 100% covered for the service before i go for the service. My service provider also called to check for it. After a few weeks, they send me a letter that they will not pay for it. "notwithstanding the assertion of...
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2.0
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Cigna Health Insurance
I liked
  • Diversity of product
I didn't like
  • Customer service
  • Trust of customer assist call
#845104
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Cigna Health Insurance Review

Sucks insurance company. Take ur money away by force and u have to wait till next enrollment period to switch out or cancelled but thoughtout u keep cutting on ur weekly pay n ain't give u right service. Don't even think link with em. When I call n ask ,they told me I have to the first $1500 out my pocket and they will pay deductible sucks sucks. Bad an horrible company.
1.0
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Diversity of Products or Services
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Park Hills, Missouri
Product
Cigna Health Insurance
#816129
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My name is Erika.For the past year I have been dealing with contracting muscle movement due to a nerve stimulater that tightened all my muscles. Cigna has been sending me to doctor to doctor who know nothing about contracting muscles. One doctor asked where I felt the...
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Cigna Health Insurance
I didn't like
  • Professional doctor service
#809233
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Their telemarketers harassed me relentlessly for years.They always asked for someone who must have had my cell phone number in the past. I tried and tried to tell them that that person was no longer at this number. I repeatedly tried cussing them out, begging them,...
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1.0
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Cigna Health Insurance
#807495
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Cigna Health Insurance Review

We are new with Cigna and have had 18 denials! For medications and tests!!! Who is the doctor? Cigna? They are the worst and will save a penny to deny your claim! If you have a choice, choose United Healthcare or Blue Cross as their denial rates are 50% less than Cigna! I am so angry at Cigna! We have suffered without needed medications! Run from Cugna! Run away!
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Cigna Health Insurance
#805104
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My husband was in a car accident and went to an urgent care that night.They said everything seems fine, here are some meds, have a nice day. Two days later, pain in his back is getting worse so he calls his doctor and gets seen by him the next day. Urgent care sends...
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1.0
Lakeshire, Missouri
Product
Cigna Health Insurance
#805007
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Please see I called 5 times try to get the right fax number to send my payment dispute form, The reps are not accountable and do not care... 1/30/2016 2PM? called the customer service , Cigna suggested me to send a Appeal letter but gave me the wrong fax no:...
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1.0
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Cigna Health Insurance
I didn't like
  • Bad customer service
#804947
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Cigna...refuses to refund my payment!!!.. Which I legally cancelled their services, with in the 30 day cancellation PERIOD.according to their by laws....I canceled on the 13th of January 2016... because no health care professional would except Cigna near me....Only...
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1.1
Product
Cigna Health Insurance
#793573
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I recently faced a bad experience with Cigna healthcare. I called Cigna customer care and inquired for an Urgent care address for in-network provider. They instead provided address for emergency room and confirmed copay of $25 for the same. After my treatment, I was...
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2.6
Product
Cigna Health Insurance
I didn't like
  • Customer service
  • Poor knowlegde about own products and services
#791411
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