Product: Cigna Health Insurance Clear all filters (92 of 92 reviews match)
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I recently faced a bad experience with Cigna healthcare. I called Cigna customer care and inquired for an Urgent care address for in-network provider. They instead provided address for emergency room and confirmed copay of $25 for the same. After my treatment, I was...
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2.6
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Cigna Health Insurance
I didn't like
  • Poor knowlegde about own products and services
  • Customer service
#791411
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Cigna Health Insurance Review

With cigna raising premiums almost double and a yearly deductable from 0 to 250.00.... How can we look at this as anything but greed.... Customer service has always been pleasant even with me ranting about the rate increase...just remember everyone we can change programs during our enrollment starting in the fall
2.0
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Cigna Health Insurance
#788807
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called in to customer service to check status of authorization, which an RN was to call me back to finalize.2-days and no contact from an RN - so I call and get Susan W. w/ customer service after being on hold for over 30-minutes, she repeatedly states that patient...
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1.0
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Cigna Health Insurance
I didn't like
  • Authorization process is ridiculous
  • Rude customer service representatives
  • Time on hold extensive
#783131
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Cigna Health Insurance Review

I had arches insurance which is alot better insurance than cigna it is the crapiest insurance don't cover m6 medicine for upper reflex i am in constant pain because i cant afford nexium because of cigna.
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Cigna Health Insurance
#782568
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Cigna Health Insurance Review

I rate this company an F. I have an adult daughter who is in extreme pain with her knee and this insurance is dragging their feet with wanting to pay for anything, they only know how to say No, they have no suggestions. The staff is totally incompetent with medical issues. They should be sued for denial of service, needless suffering. What a disgusting sham of an insurance company.
1.2
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Cigna Health Insurance
#773946
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They absolutly suck!!!Thry gave me the runarround for days.they say one thing and another says something different. They are the worst i have ever delt with in my life.and they all forsure gpt eachother back cause i bet w all the complaints nothing will be done. They...
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1.4
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Cigna Health Insurance
#773610
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Lied to from the beginning, nor premiums being paid, still no record of us in their system.I'm on life saving medication, and now am without because of Cigna. If I pass due to complications of my chronic illness, my family shall sue for willful noncompliance on the...
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Cigna Health Insurance
#771180
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My husband was hospitalized for ten days in 2015 now Cigna denies coverage for this admission and sticks me with a $192,000.00 bill.No matter how many times I send them records they tell me that the hospitalization wasn't medically necessary. Ten days? Something was...
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Cigna Health Insurance
#767501
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Cigna Health Insurance Review

I have had Cigna insurance for 2 years through my company. First i had issues with the cigna pharmacy. Medicines are more expensive than medco. Now its a new year and everything is supose to start over January 1. Its january 4th and my fsc spending card still hasnt been loaded. The cigna representative cant tell me when it will be loaded.
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Cigna Health Insurance
#764109
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Cigna Health Insurance Review

I went into Cigna ER to receive basic medical care and the prescription I've been receiving for over a year and they called me at 65 all kinds of names and were the worst medical people I have ever encountered. DO NOT GO TO CIGNA!
1.0
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Cigna Health Insurance
#763623
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