Product: Cigna Disability Insurance Clear all filters (29 of 29 reviews match)
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WOW! Something Needs to Give! Cigna is ridiculous.

1.0
Details
So, my husband has been out on STD with Cigna since early March 2019. It has been extended a couple of times without issue. We have now hit a road block with his most recent request to extend due to continued medical issues. All of the reviews have me more worried than ever; and I am not very hopeful. When is someone going to do something about this company? People deserve better for services that they are paying for!
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Review
#1599649 Review #1599649 is a subjective opinion of poster.
Service
Cigna Disability Insurance
Reason of review
Poor customer service

Cigna Disability Insurance Review

3.3
Details
I've had a short term disability claim submited for a month now and keep getting the run around with my check, i still haven't gotten anything and i'm tenatively going back to work next week. Why even have short term disability and pay for it if you can't even use it when you need it.
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Review
#790517 Review #790517 is a subjective opinion of poster.
Service
Cigna Disability Insurance
Reason of review
Order processing issue
,I signed up with Cigna short term disability got hurt at home on January 8th from a fall 16 foot off a ladder had severe injuries head trauma and back problems and shoulder got terminated from my company on January 19th so they are denied and just close my claim after...
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1 comment
Anonymous
#1381274

Unhappy mood... haha

Review
#775466 Review #775466 is a subjective opinion of poster.
Service
Cigna Disability Insurance
Reason of review
Poor customer service

Cigna Disability Insurance Review

1.0
Details
Cigna is the worst insurance company that I have ever had to deal with. They denied my disability claim despite the fact that I was seeing a psychiatrist and partially hospitalized for mental illness. I can NEVER reach anyone over the phone. Every time I call I get an agents voicemail only. This company is pathetic
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Review
#748309 Review #748309 is a subjective opinion of poster.
Service
Cigna Disability Insurance
Reason of review
Order processing issue
1.0
Details
Cigna is a joke. How can they get away with what they do to people? I was awarded long term disability, and after 6 months my claim was denied, and payments stopped. No warning, no communication. Nothing has changed in 6 months, so I don't understand it. I filed an...
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Review
#689638 Review #689638 is a subjective opinion of poster.
Service
Cigna Disability Insurance
Reason of review
Problems with payment
1.0
Details
I have catastrophic tinnitus and have been unable to work for the past four years. I have diagnoses from my EMT, Gp, neurologist, audiologist, acupuncturist and others. All are in agreement that I am not fit to work. Cigna has rejected my claim and then ultimately...
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Review
#681371 Review #681371 is a subjective opinion of poster.
Service
Cigna Disability Insurance
1.0
Details
Social Security Disability approves my disability in 2 weeks. Proof of disability was indisputable. Cigna Disability sends me to quack doctor "independent review". He has no patients, rents temp office space, all he does is see patients for Cigna. Cigna decides I can...
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1 comment
Anonymous
#1046272

Everyone on here, Re health issues, file a complaint in writing with your State Regulator probably the insurance commission. Get their email address, and correspond only in writing, if people do not file complaints with their regulator they will continue to get away with this. Lots of Complaints, and hopefully they will get what is coming to them They prey on people, because people do not know what to do.

Review
#669148 Review #669148 is a subjective opinion of poster.
Service
Cigna Disability Insurance
Reason of review
Poor customer service
2.7
Details
Have battled cigna for 6 month.s.my wife payed for long term disability for 15 years.she is 95 percent bedridden and they cigna still refuse short term and long term payments.all we do is pay our doctor bills.they just order more doctor visits for proof but no pay...
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1 comment
Laurier
#1004274

Cigna is so very typical of the insurance industry in general their business model is basically take your money

Review
#650709 Review #650709 is a subjective opinion of poster.
Service
Cigna Disability Insurance
Reason of review
Poor customer service

Accepted claim but Cigna refuses to pay full weekly benefit. BAD FAITH CLAIM HANDLING.

I pay for short term disability through employer payroll deduction. My disability rate is $1,221.19 per week per employer. Cigna is only paying me $117.00 per. I applied for California state disability online but my doctor does not certify online thus requiring me to wait for the State to send me blank med certification to take to my doctor. Adjuster was advised of this and I requested my full benefit from Cigna and I would sign an agreement to reimburse Cigna $1,104.00 per week when the state pays me disability. Adjuster told me in a 3 person telephone conference call that Cigna does not do this. I demanded a copy of my policy. Policy allows Cigna to pay my full benefit if I show proof of applying for state disability and if I sign an agreement to reimburse Cigna. This appears to be bad claims handling practice.
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Review
#598397 Review #598397 is a subjective opinion of poster.
Service
Cigna Disability Insurance
Cons
  • No accountability
Reason of review
Bad claims handling practice
Preferred solution
Pay benefit per contract with interest and penalty or I will take legal action

Contact Cigna Customer Service

Website:
www.cigna.com
Mailing Address:
900 Cottage Grove Road
Bloomfield, Connecticut 18505
United States
Phone:
(800) 244-6224
All Cigna Contacts

Cigna Reviews

  1. 108 reviews
  2. 21 reviews
  3. 8 reviews
  4. 1 review
  5. 1 review
Cigna reviews
2.3
Details
ban on short term disability since November 3rd 2014 every month it is a hassle to be re-evaluated because they can never find the faxes or they need more information when you suffer from anxiety and depression and the doctor don't know when you're going back exactly I...
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Review
#585456 Review #585456 is a subjective opinion of poster.
Service
Cigna Disability Insurance
Reason of review
Poor customer service