Not resolved
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Product or Service Quality

Horrible customer service! They don't cover what they say they will what you pay for.

They have very few dentists that are in keyword. And, even if you find a dentist on their website listed as in network, they pay out of network percentages. When you dispute the claim and send screen shots of their website page where it shows the dentist listed as is in network? Its denied.

Best part... my eob has a cute little note at the bottom that says "thank you for using an in network provider." Worst insurance I've had in my life!

Product or Service Mentioned: Cigna Dental Insurance.

Reason of review: Not as described.

I didn't like: Do not uphold their obligations.

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