Los Angeles County, California
Not resolved
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I bought a Cigna Dental policy. Before I bought the policy, I disclosed to Cigna in writing that I had just had a tooth extracted, and that I would soon need an abutment and a crown.

Cigna said that this was no problem; that Cigna would pay 50% minus $50 deductable. However, when my doctor tried to file a claim, Cigna first totally denied the claim because of Cigna's "missing tooth clause". After talking with a supervisor and threatening Small Claims Court, he agreed to pay 25% minus $50 deductable.

This is not yet resolved. I plan on taking the case to Small Claims Court if Cigna does not agree to pay 50% minus $50 deductable, as they originally agreed.

Product or Service Mentioned: Cigna Dental Insurance.

Reason of review: Not as described.

Monetary Loss: $500.

Preferred solution: Deliver product or service ordered.

I didn't like: Claim denied.

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