Greenville, Florida
1 comment

They send you about 20 bills each with different amounts for different procedures not defined in detail. All state your insurance did not cover them.

I resubmitted my claims to my insurance company many time over and each time carecentrix would come up with a reason to cover a small portion but not all until the remaining charges were sent to a collection agency. Never again will I have any medical work done at a facility that uses them.

EVER!! This was the worst experience I have ever had directly in dealing with a third party company that provides services for a dr.

This person wrote the review because of problems with payment of billing department from Cigna. Reviewer claimed that he or she wants Cigna to read this review and look into the issue (if any).

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Anonymous
#1056443

Cigna is the Insurer they Ultimately try to put the blame on someone else, the truth is they are ultimately responsible, this is all a game they plat. First find out from Cigna who regulates Insurance in your state. Contact them and file a written Complaint, then contact your State Representative and ask them for assistance, as this is an outrage, They continue to get away with this because the public/ the Insured lets them

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