Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Cigna deductable charge many times

I had to have an MRI. The insurance company doctors had to approve first. That will be a $500.00 . Then had to go to Doctor to have sugery. Doctor would not do surgery untill the decuctable charge is paid. that is another $500.00 . Had surgery. the Hospital had to be paid the ductable charge. That is another $500.00 charge. I have now paid my deductable charge 3 times. When I learned Math 500 x 3 = 1500. How long am I going to have to wait untill Cigna pays me back the extra $1000.00 I had to pay?
View full review
Review
#312069 Review #312069 is a subjective opinion of poster.
I am a 47 year old woman. I worked as a full time pharmacist for 23 years. I had a successful career and recieved awards and bonuses. Ironically I recieved a midyear bonus right before I told my supervisor I had chronic fatigue and fibromyalgia. I had gone out for...
View full review
2 comments
Anonymous
#461342

Hello,

I am so sorry to hear about all of the issues you have had with us, as well, as health problems. I would be more than happy to assist you through this difficult time. If you could please send me an email to LetUsHelpU@cigna.com I can get started on getting this resolved.

Thank you,

Ann

View more comments
Review
#310095 Review #310095 is a subjective opinion of poster.
Service
Cigna Disability Insurance
My name is Rick and I have just recently starting having issues with our health insurance provider – CIGNA. Let me begin with our brief story. My wife and I have twin 10 – year old boys. The eldest (by 2 minutes) is relatively healthy and has no issues. On the other...
View full review
Review
#309589 Review #309589 is a subjective opinion of poster.
Service
Cigna Health Insurance

Cigna does everything it can to avoid paying claims

I have had several problems with Cigna and would advise anyone who has the choice to stay away. My employer selected this rip-off company because it saves them money, but the high-deductibles, lack of customer service and immoral business practices are going to cost them in the end. Cigna uses several tactics to avoid paying claims: saying claims are out of network when they really are in network, miscalculating accumulating deductibles and out of pocket maximums, sending back claims several times for missing information (even when they really have it). I suggest you file a complaint with your state insurance dept. or go to the national Labor Department if you have insurance through your employer.
View full review
2 comments
Anonymous
#588740

I just got Cigna and had some back pain I went to the dr.

He sent me for xrays .

Cigna is now not wanting to pay them they are saying it was a preexisting condition.

I have never seen a dr for back pain and have done almost everything in my power to get them to pay this cliam.

They keep saying it was pre existing I keep saying no it is not..

There is no evidence I have gone to a dr for this.

On calling Cigna they said the dr needs to answer no to all 3 questions on the form. What form?

Seems the insurance company sent the dr a form asking these 3 questions:

1 was I seen for this between these dates? answer no

2. to the best of thier knowledge has any other dr been seen for this? dr's office put unsure. answer needs to be no

3. Was any medication prescibed for this between these date? dr's office put unsure. insurance company sayes it needs to be no.

Called the dr's office they won't change the answers because they don't know they don't follow me around.

Guess I am paying for this out of my pocket.

Anonymous
#462183

My doctor was in network, as of 12/31/2011 became out of network unbeknownst to me be cause of contract dispute now cigna refuses to pay bills, tells me to find a new doctor and the closest is over 100 miles away, I have three potentially fatal diseases and must have medications to keep them under control, are my medications going to be out of network next ?

View more comments (1)
Review
#307313 Review #307313 is a subjective opinion of poster.
Service
Cigna Health Insurance

Cigna health insurance

Filed claim OCT 6, 2011 , to date CIGNA LOCATED IN TENN USA does not process or pay medical claim. CIGNA OPERATORS ARE OF NO HELP, MAKING PROMISES TO PROCESS CLAIM BUT DO NOTHING. ALL OPERATORS USE SAME NAMES For me to contact CIGNA involves an overseas call since i live in Bangkok Thailand. Claims sent to CIGNA address in Tenn USA via DHL to insure that package was delivered. To date i have spent over 150 US dollars tryiing to get the claim processed I suffer from COPD at age 80 and do not know what to do next. They will not process the claim and I sit here with no health insurance.. I am an American, retired Korean Vet living in Thailand on Social Security and pension. GIGNA IS A DISCRACE
View full review
3 comments
Anonymous
#453631

I am very sorry to hear about the trouble you have had with Cigna regarding your claims. Please send us an email to LetUsHelpU@cigna.com and I'll be more than happy to review your account.

Anonymous
#729890
@Response

NO you are a Cigna troll who gets paid to do nothing but troll these complaint boards and lie about helping to look all kind, but as I know full well from trusting one of you, it is another scam from this *** company. You do nothing, because you are not authorized to even look into these claims.

THIS trolling is all you are authorized to do. Oh let me guess, is your name Ann by the way???

Anonymous
#1322618
@sasha

The "operators" might have been more likely to get your claim processed for you if you weren't a huge *** when you call in. Just saying.

View more comments (2)
Review
#306669 Review #306669 is a subjective opinion of poster.
Service
Cigna Health Insurance
Loss
$15
In mid-January of 2012, I began to suffer with chronic C-Diff infection. I am a teacher and cannot just run out of my classroom every time this issue hits. I would be running out 10 - 12 times a day and the embarrassment of having an accident in front of high school...
View full review
34 comments
Anonymous
#1380697

This sounds so familiar I’m going through the same thing and I’m looking to see what can be done legally

View more comments
Review
#305235 Review #305235 is a subjective opinion of poster.
Service
Cigna Disability Insurance
I have been trying to get a book of my benefits for over two months now! LEGALLY when you sign up for life insurance in your company they are supposed to provide you with a book/pamphlet/website where you can look at all that you are covered for, including exclusions....
View full review
3 comments
Anonymous
#643101
THIS IS CIGNA'S WAY OF DOING BUSINESS. THEY ARE CRIMINALS!!
THEY DO NOT WANT YOU TO KNOW WHAT YOUR COVERAGE IS BECAUSE THEY PRETTY MUCH MAKE IT UP AS THEY GO!

THEY WILL CLAIM THEY HAVE LOST PAPERWORK OR NEVER RECEIVED IT...IT IS ALL LIES!!! THEY TOSS IT!!!!

THESE PEOPLE SHOULD BE CONVICTED OF FRAUD AND MURDER FROM WHAT I SEE AND TORTURE BECAUSE OF THEM MANY PEOPLE HAVE BEEN SEVERLY AFFECTED WITH CHRONIC PAIN NEEDLESSLY>>THEY ARE LIARS AND THIEVES AND HAVE THE AUDACITY TO COME ON THESE FORUMS WITH THEIR LetUsHelpU@Cigna.com ***!

THEY WILL NOT HELP YOU THIS IS A PR CAMPAIGN TO MAKE IT LOOK LIKE THEY GIVE A ***>>>>SOMEONE WILL CONTACT YOU AND TELL YOU THEY WILL FIX EVERYTHING AND WHAT THEY REALLY DO IS EIOTHER NEVER TALK TO YOU AGAIN OR MAKE UP *** STORIES THAT YOUR POLICY< WHICH THEY REFUSE TO SEND YOU< DOES NOT COVER IT>>>>>>>THEY ARE AS BAD OR WORSE THAN THIEVES and I WILL TRY TO HAVE A BIG PARTY WHEN SOMEONE OR ALL OF US FINALLY BUST THEIR BALLS!!!!
View more comments
Review
#305076 Review #305076 is a subjective opinion of poster.
Cigna subscribers are now required to purchase medications they use frequently...from CIGNA. I was on hold for 15 minutes (don't have to wait on hold for MY pharmacy), had to dance with the auto-phone (don't have to do that at MY pharmacy, they know me there), and when...
View full review
10 comments
Anonymous
#1424449

I posted this on Facebook “Cigna delays and denies disability”

View more comments
Review
#303392 Review #303392 is a subjective opinion of poster.
When I got Married I changed my insurance to my husbands which happened to be Cigna. We have never had a problem before with them, so I thought it would be good for us all to be on the same plan. I was WRONG! I got on Cigna plan in August and switched again 1st of...
View full review
10 comments
Anonymous
#1177469

wont pay for any cancer treatment they hope that u will DIE then no problem for them

View more comments
Review
#299255 Review #299255 is a subjective opinion of poster.
Service
Cigna Health Insurance
I had an ultrasound in September 2011. In Novemeber I ended up calling my hospital seeing why the claim still hadn't been paid. Cigna was not getting the claim apparently. So I called Cigna. Cigna called the hospital with me on the line and gave them a fax...
View full review
1 comment
Anonymous
#643104

I am going to tell you a little secret and I want you to promise to not be ashamed of yourself for being a trusting soul..THEY DO THIS ON PURPOSE!!! MANY PEOPLE WOULD HAVE GIVEN UP ALREADY AND JUST PAID THE BILL THEMSELVES..THIS IS WHAT THEY PLAN ON!!!

THEY ARE LIARS AND THIEVES AT CIGNA...THEY DO RECEIVE THE STUFF!!! THEY PULLED THIS *** ON ME YEARS AGO WITH HEALTH INSURANCE AND TRIED THE SAME THING WITH US MAIL RECENTLY ON DISABILITY CLAIM!

SEND EVERYTHING CERTIFIED MAIL OR BETTER YET DROP THESE CRIMINALS!

Review
#297461 Review #297461 is a subjective opinion of poster.
Service
Cigna Health Insurance
Loss
$620