Without question they are in my opinion legal thieves. I paid my premiums in good faith provided adequate medical documentation from 4 doctors evidencing my illness. My disability claim was denied. My appeal was reviewed by a nurse not a doctor. The coverage I have...Read more
My daughter had surgery - she has been denied on two different items as being " not medically necessary". She had ACL surgery in which first she required a CPM rental in which to help her get a range of motion in her knee. This was denied so I asked the doctor (who is...Read more
I was rushed to the ER with severe chest pain, and elevated blood pressure and high pulse rate. I do not suffer from hypertension. CIGNA claimed that the ambulance was out of network, and only paid part. Now I am stuck with hundreds of dollars to pay. My husband called...Read more
Cigna - Prices on medications
Forcing me to use express scripts. My trulcity at rite aide was out of pocket 25$ a month . Now i must pay 177$ a mont at rite aid or 100$ a month for home delivery
when you have managers within your department calling you "hogs" and sending you a picture of a pig! dont do business or work for them
Cigna Medical Claim Review
Trying not to cover my out of town chiropractor bill! Why do i pay for insurance!
Cigna Customer Care Review
I just recently placed a customer service call and i was on hold for over 20mins only to have the customer servuce agent return with the exact same info i provided to her, then she talked over me as i asked questions cordially, when i asked to speak to her immediate supervisor i was hung up on!! Great customer service ill say!!
I was a client of Cigna and I was helped immensely with a lady named Pam. It all fell apart about 2 Months ago when she had left the company and I lost all faith with the company. I had received the I was in contact with a man named Ed and he is not of much help to me...Read more
My husband had an amputation requiring me to take long term disability. After I returned to work, he received a prosthetic which would require me to transport him to therapy. I could not take a second leave, so, I retired. He was one month short of Medicare...Read more
I didn't like
- Do not uphold their obligations
Through my doctors it was discovered that I have sleep apnea. I had to do a home study to confirm this and I had what they call 13 "obstructive" events and 1.2 "central" events. Obstructive, your breathing is interrupted (back of your throat) and you are trying to...Read more
I didn't like
- Getting the run around with every cust svc number you call
I have talked to 7 different people, at Cigna, and have been give 7 different stories. If you get angry they hang up. My account rep is out of the office there is no documentation as to anything that has been done on my account. I call everyday, to get my short term...Read more
Wouldn't pay for annual mammogram. They said hospital not in network, although it was listed on Cigna website as in network. The Cigna Value plan totally sucks. You have to fight tooth and nail to get anything covered. Everything is out of network according to their...Read more
Step 1: Laid off employer kind enough to cover me for 2 weeks Step 2: Was told from X employer cobra packet is on its way. This will all for continued coverage Step 3: Called x employer and cobra asking where my forms were? Cigna said mailed out on 23rd of April Step...Read more
This is the BIGGEST joke, waste of money, highway robbery. They charged me more than their website price checker and more than it cost to pay the cash price at the local pharmacy. Total bait and switch, false advertising, and sham. They over charged on multiple drugs...Read more
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