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1.3 Based on 71 reviews
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I bought a Cigna Dental policy. Before I bought the policy, I disclosed to Cigna in writing that I had just had a tooth extracted, and that I would soon need an abutment and a crown. Cigna said that this was no problem; that Cigna would pay 50% minus $50 deductable. However, when my doctor tried to file a claim, Cigna first totally denied the claim because of Cigna's "missing tooth clause". After talking with a supervisor and threatening... Read more

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Cigna is most inapt company we have ever had the unfortunate opportunity to deal with ever hands down. Husband has multiple disabilities. Needs pain med 4x a day just to manage daily needs. SSDI, Cigna short and long term disability as well as Northwestern Insurance Company all approved his applications for disability. Now Cigna Life denies his disability premium waiver. States he is employable as an escort driver or routing clerk, really?... Read more

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I am Devendra Singh and holding a policy-920120325. I had very bad experience with Cigna Global who sells the insurance with false commitment why I am stating like that because I am holding a policy but never used service. And this year I had main issue like headache and neck pain then I visit the doctor who found that I need to visit chiropractic and I visited chiropractic when I filed the claim then CIGNA denied and before that also they never... Read more

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By CIGNA is one of the worse businesses I've ever dealt with. CIGNA has processed 23 of my medical claims incorrectly and it is like pulling teeth to get CIGNA to address the issue. If you do not repeatedly call CIGNA back and get your benefit coordinator involved then you are screwed. I can see why people wash their hands with CIGNA, and just pay for the service themselves. However, CIGNA is corrupt and in just to its customers and a lot of... Read more

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Cigna will not state publically that it is their policy to deny payments or make it hard for customers to get what their entitled to, just to save money but this is their practice. Everything they do is to make money. Please always remember they do NOT care about clients. They care about the all mighty dollar. The more they deny, or make you fill out form after form, appeal, the more they make when customers, give up or just die. The more they... Read more

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Cigna made a mistake on my document and after that their ask me to where that money from I give tem the prove and now their ask me to come see their doctor. I worked for United nation in haiti they took monye every month but when they have to reimbouse you their even ask you the birth of certificate to your granparent.this company is very very bad.Most of these employees are incompetent,they know not what they do. I would not recommend this... Read more

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Judine likes to speak down to customers, clients and doctors offices. She disregards people with an obnoxious laugh that spews her lack of human concern, her own conceited self worth and the fact that she thinks she is better then anyone. Sadly what she attempts to convey is far from the truth. Customers, doctors offices, human beings should not be treated this way by a representative from a major company and there is quite simply zero excuse. ... Read more

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Cigna/LINA Big Money Takers, No Money Paid to Recipients
1 of 3

Cigna/LINA has grown to a net worth of over 56 BILLION DOLLARS. They didn't get to be that WEALTHY by paying out on Long Term Disability Claims. The Worst part is they have partnered with a company called ALLSUP Inc. Allsup has NON ATTORNEY representatives that will appear with you at your SSDI Hearing and are paid by Cigna. If you happen to win your claim and are awarded your SSD Back pay, Allsup sends you a letter saying you OWE ALL YOUR SSDI... Read more

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Cigna and Allsp should be investigated by the feds for extortion and money laundering by taking peoples SSDI Award Money under false pretenses.  Couldn't the RICO act of 1970 be applied here. They tell you if you pay them a so called Overpayment they'll continue your Disability pay. They also get you to pay it before your 24 months of LTD is up, and then deny your claim all together. They keep denying your claim until you either... Read more

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I had four months of Cigna short-term due to a shoulder surgery and in the entire time I had to deal with a woman named Kristi G who absolutely would not return a phone call or communicate in any way whatsoever. The attitude she has is she is reading from a script and is not able to think on her own. If she worked customer service for my company she would have been terminated by now , as a matter of fact because of the terrible customer service... Read more

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