CIGNA Complaints and Reviews

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CIGNA
Main address: PO Box 5400 18505 Scranton PA
800-244-6224, 866-449-8358, , https://secure.cigna.com/form/formmail/cust_svc_prof/index.html
  • 104+6 mobile complaints
  • $180K claimed losses
  • $1.6K average
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  • From mobile
  • CIGNA
  • Sep 17
  • by anonymous
  • #535279

Cigna is horrible. They are denying procedures like MRIs and stress tests that doctors want to do in order to find out what id going with their patients. They advisr it isn't medically necessary. How do they know. Add comment

     

  • Sep 05
  • Health Insurance
  • Lakeland, Florida
  • Cigna Health Insurance
  • 1
  • 1
  • 38

I recently had a routine colonoscopy supposed to be covered 100%. Now I owe $900 in bills because in a previous test I had a polyp. This procedure is now considered medical and not preventive. What a rip off I guess they want you to wait until you have cancer and then they will cover it. Cigna is the worst insurance I have ever had through an employer. So even though it is now considered a... Read more

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  • Aug 25
  • Life and Casualty Insurance
  • Poor Customer Service
  • 30

Poor customer service. We are in August. I called because they haven't sent me a Bill and every time I call they said I am goid until November then I get a letter telling me I will be cancelled if I don't send payment. They had dropped my son in February without letting me know so they have credited my account and that is the reason I didn't owe any money. They claim the never got proof that he... Read more

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  • From mobile
  • CIGNA
  • Aug 20
  • by anonymous
  • #524064

My coverage gets cancelled every 3 months due to their computer errors. This results in 2 phone calls each time resulting in about 2 hours on the phone to get it cleared up. Each time it happens again. 4 times this year. Waiting for open enrollment so I can get insurance elsewhere. The stress from dealing with my insurance company is going to result in the demise of my health. Add comment

     

  • Aug 14
  • Health Insurance
  • Medical Insurance Coverage
  • 1
  • 1
  • 57

I have the misfortune to have the medical coverage supplied by my employer through Cigna. I recently needed to find a specialist, and used their "Find a Doctor or Service" website. It is riddled with errors. It lists physicians who do not accept their insurance, aren't accepting new patients, and in some instances, aren't even located in the state where Cigna lists them. They take months to... Read more

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  • Aug 01
  • Health Insurance
  • Tewksbury Township, New Jersey
  • Breast Surgery Insurance
  • 68

Had st 2 breast cancer 3 yrs ago. Lumpectomy, radiation & chemo! Left with chronic pain. P.t. , no help, chiropractor, no help, Accupuncture& deep tissue massage, ( out of pocket, of course) , mild relief. Hadn't slept in 3 yrs!!!! working full time to make ends meet! Finally, couldn't stand it anymore. Decided to have scar. Tissue removed from Ca breast with fat transfer & reduction... Read more

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  • Jul 21
  • Health Insurance
  • Medical Insurance Plan
  • 80

Absolutely & unequivocally the WORST medical insurance plan on the planet. BEWARE of CIGNA'S marriage to MED-SOLUTIONS! At retirement age I've had plenty of opportunities to use and compare medical insurance carriers. I've been covered by both individual & employer policies through Aetna, BCBS, & UHC and have had almost full-time dealings with these carriers since my son... Read more

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  • Jul 17
  • Health Insurance
  • Disability Insurance
  • 62

I am in need of a hip replacement and in the last two years I struggled with driving to work (so ca freeway) sitting, standing, walking was getting so painful that my DR felt I should be off work until I am able to have surgery, I have sent more than 50 pages of medical records, letters from my Dr. Results of Xrays showing how much my hip and now both hips and my knee is denigrating to the point... Read more

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  • From mobile
  • CIGNA
  • Jun 30
  • by anonymous
  • #504903

Worst health care insurer in America. Watch out for their home delivery scam. These guys are crooks. Add comment

  • From mobile
  • CIGNA
  • Jun 18
  • by anonymous
  • #499123

Cigna seems too have a money saving plan keep you too broke to refill b.p.meds then go above and beyond to try to stroke you out Add comment

 
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