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    • No accountability6
    • Inaccurate billing3
    • Wait wait wait3

  • Jul 20
  • Health Insurance
  • Cigna Disability Insurance
  • 4
  • REVIEW RATING 4/5

Social Security Disability approves my disability in 2 weeks. Proof of disability was indisputable. Cigna Disability sends me to quack doctor "independent review". He has no patients, rents temp office space, all he does is see patients for Cigna. Cigna decides I can work, sends me an outrageous list of jobs that I can supposedly do, did you know grocery store checkouts in Florida make $20 an... Read more

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  • Jul 14
  • Health Insurance
  • Saratoga Springs, New York
  • Cigna Long Term Disability Claim
  • 14
  • REVIEW RATING 4/5

Regarding CIGNA in general, but in my case STD/LTD – Short Term Disability and Long Term Disability *Please voice and file complaints with your particular states insurance department or department that handles such complaints. The more people that let their voices be heard, the more we can fight the lobbyist’s efforts to help CIGNA get away with what they do…..* Then get a good lawyer if... Read more

Was this review helpful? 2 0

  • Jul 13
  • Health Insurance
  • Miami, Florida
  • Cigna Home Delivery Pharmacy
  • 16
  • REVIEW RATING 3/5

Got prescription for NEXIUM with 3 refills. First fill was charged $60. When I called to refill the automated system asked if I wanted it charged to the credit card on file and I selected the option for YES. They then charged me $160 for the refill WITHOUT telling me what the charge would be prior to me selecting YES. Their system does not tell you what the charge will be so BUYER BEWARE!! you... Read more

Was this review helpful? 1 0
  • From mobile
  • Cigna
  • Jul 06
  • by anonymous
  • #661631

Cigna cancelled my prescription drug coverage (Medicare) & left me without recourse. They did this because they claim I owe them a payment from last year when SSA was handling payments. They are a pack of Liars when proof of payment was submitted they changed their lie to I owed for this year but the fact is I have proof I paid for this year in the form of cancelled checks LIARS LIARS Add comment

  • Jun 15
  • Health Insurance
  • Shelby, North Carolina
  • Disability Insurance
  • 1
  • 1
  • 7
  • REVIEW RATING 4/5

Have battled cigna for 6 month.s.my wife payed for long term disability for 15 years.she is 95 percent bedridden and they cigna still refuse short term and long term payments.all we do is pay our doctor bills.they just order more doctor visits for proof but no pay cigna needs to be examined for taking our money and given run around.mrs b matthews Read more

Was this review helpful? 1 0

  • Apr 23
  • Health Insurance
  • Willimantic, Connecticut
  • Insurance Policy
  • 1
  • 1
  • 49
  • REVIEW RATING 3/5

I hurt my lower back and I have been out of work since Oct. 2014. I went to my PC and then to a chiropractor. My spine was crooked and I had a hard time doing anything. I was so crooked that one leg was almost 1 inch longer than the other. People with back troubles know what I'm talking about. My chiropractor was a huge help in getting me straightened out again. I still have pain and 2 herniated... Read more

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  • Apr 21
  • Health Insurance
  • Greenville, Florida
  • Billing Department
  • 28
  • REVIEW RATING 3/5

They send you about 20 bills each with different amounts for different procedures not defined in detail. All state your insurance did not cover them. I resubmitted my claims to my insurance company many time over and each time carecentrix would come up with a reason to cover a small portion but not all until the remaining charges were sent to a collection agency. Never again will I have any... Read more

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  • Apr 06
  • Health Insurance
  • Little Rock, Arkansas
  • Insulin Pump Supplies
  • 14
  • REVIEW RATING 4/5

September 2014 DME claim for insulin pump supplies still not resolved. Cigna is stating that Carecentrixs did not send a claim for them to process as secondary. Every quarter I have to be the middle man getting issues resolved between CareCentrixs and Cigna. Carecentrixs for whatever reason, only submits the coinsurance that my primary states I am liable for. Why are you not submitting the claim... Read more

Was this review helpful? 1 0

  • Mar 20
  • Health Insurance
  • Nampa, Idaho
  • Dental Coverage
  • 26
  • REVIEW RATING 4/5

Horrible customer service! They don't cover what they say they will what you pay for. They have very few dentists that are in keyword. And, even if you find a dentist on their website listed as in network, they pay out of network percentages. When you dispute the claim and send screen shots of their website page where it shows the dentist listed as is in network? Its denied. Best part... my eob... Read more

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  • Mar 17
  • Health Insurance
  • Wilkes Barre, Pennsylvania
  • Disability Insurance
  • 24
  • REVIEW RATING 3/5

horrible! dont apply for their voluntary life coverage or disability through them from your employer they are just horrible, un educated people who are not involved in the medical field, they just wing it and decline you even if you are one pound over weight. if you want life insurance, go somewhere else cigna seems to play favorites with people who make a lot of money and you make a fit... Read more

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