Cigna Complaints and Reviews

Had an experience with Cigna?   Submit review ›
Cigna
Main address: PO Box 5400 18505 Scranton PA
800-244-6224, 866-449-8358, , https://secure.cigna.com/form/formmail/cust_svc_prof/index.html
  • 166+13 mobile complaints
  • $270K claimed losses
  • $1.5K average
Had an experience with Cigna?
Submit review › Submit review ›
  • From mobile
  • Cigna
  • Nov 21
  • by anonymous
  • #560651

They simply do not take on enough specialists or those they do have poor reviews. I expect this is to have customers paid out of pocket Add comment

     

  • Nov 17
  • Health Insurance
  • Pittsburgh, Pennsylvania
  • Long Term Disability
  • 23

HOW CIGNA MISHANDLED MY HUSBANDS CLAIM: CIGNA in their settlement agreement dated May 13, 2013 did not follow the agreed to Enhanced Claim Procedures in the handling of my Long term Disability claim for symptoms and the problems associated with my diagnosis of Parkinson’s disease. CIGNA wrongfully terminating my LTD claim, CIGNA supported a finding of disability before the Social Security... Read more

Was this review helpful? 0 0

     

  • Nov 12
  • Health Insurance
  • Rockville, Maryland
  • Dental Insurance
  • 77

The Cigna coverage was signed up for in April of 2014. There was a stipulation that a number of months must pass before the insurance can be used, so for the first checkup of the year, the insurance was not exercised, although Cigna was making monthly withdrawals of $40 on the credit card. Then, in October, after enough months had passed, following the second checkup of the year, the first bill... Read more

Was this review helpful? 2 0
  • From mobile
  • Cigna
  • Nov 10
  • by anonymous
  • #556062

Was denied back surgery the night before because they state I have not had enough procedures and testing. First of all I have had 8 years of procedures and they DENY most testing. Now they are blaming my DOCTOR. I lay here in pain reliant on pain meds just to get through everyday life. Add comment

     

  • Nov 07
  • Health Insurance
  • Santa Rosa, California
  • Insurance Claim
  • 32

I have provided everything requested, and yet, they claim they need the information. It is ON THE RECEIPT ITSELF. It is ridiculous the run around they give you. Unfortunately, I am "stuck" with them, as my employer only offers Kaiser as the alternative, and we do not live in a Kaiser area. (NOT THAT I WANT THEM, Either!) I have called no less than 5 times, emailed the specialty person at least 10... Read more

Was this review helpful? 1 0

     

  • Nov 06
  • Health Insurance
  • Port Charlotte, Florida
  • 44

I am a broker trying to offer their products for sale. No one wants to help me HELP them..... I am licensed with almost all companies and have been trying to get them to respond.. Everyone keeps passing the buck. I finally reached the correct department and she told me to hold on then transfered me to commisions.... I AM TRYING TO PUT MONEY IN YOUR POCKETS!!! I have been on hold for over 30 min.... Read more

Was this review helpful? 0 0

     

  • Nov 04
  • Health Insurance
  • Insurance Claim
  • 69

I'm no fan of any health insurer, as a Dr, they all should be disbanded(as if) or limited to accessory health insurance over & above a universal plan for all Americans, Senators included. And as a Cigna insured, I see private insurers scrambling, as they always do, to evade and avoid paying claims to offset the new government mandated coverages. One thing I will state is that all your new... Read more

Was this review helpful? 0 0
  • From mobile
  • Cigna
  • Nov 03
  • by anonymous
  • #553591

I have never met a happy Cigna customer. Not a single one. If there's a poster child for the government taking control of insurance companies, Cigna is it. Add comment

     

  • Oct 29
  • Health Insurance
  • Memphis, Tennessee
  • Disability Claim
  • 48

6 MONTHES OF TWO FORMS OF CHEMO FOR HEP. CIGNA SAYS I WAS NOT MEDICALLY DISABLEED TO RECIEVE DISABILITY. TWO OF MY DR.S SHOWED ME ON COMPUTER WHERE THEY HAD FAXED THE PAPER WORK CIGNA REQUESTED. GOD HELP ME IF IT COMES BACK. I HAVE BEEN AT THIS JOB FOR 9 YEARS................ LAST 3 MONTHS I COULD NOT WORK FOR THE FATIGUE, NAUSEA, AND WEAKNESS. HOW CAN SOMEONE BE THAT CRUEL TO ANOTHER HUMAN... Read more

Was this review helpful? 1 0

     

  • Oct 22
  • Health Insurance
  • Ltd Benefits
  • 3
  • 3
  • 89

Cigna has reps who work for them in Claims especially in STD and LTD who are paid bonuses for claims they deny. Most people accept denials and forget. While some of us don't they use their legal puppets to manipulate you with form letters. My husband lost his health and job in Oct 2011. He was paying for premiums for STD and LTD. It was no problem getting the STD claim processed for payment for... Read more

Was this review helpful? 0 0
 
×
You are reading about Cigna.
Filing a new complaint about
×