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  • 5 hours ago
  • Health Insurance
  • Gloucester City, New Jersey
  • 3

Out on short term disability for hernia repair. The surgeon said recovery would be 6 to 8 weeks. After the long battle with Cigna and not getting paid for 3 weeks finally the checks started to come in and then 4 weeks after surgery the checks stopped. Called Cigna and they said they need doctors notes an checkup info so I got them the info and again the money started coming again. But now I was... Read more

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  • Dec 11
  • Health Insurance
  • Houston, Texas
  • Medical Emergency Claim
  • 35
  • REVIEW RATING 4/5

I had medical emergency overseas back in mid September. When I came back to the States, I submitted a foreign Claim form with all the medical records and itemized bill. The form said it takes 10 to 15 days to process. After 20 days, I call them, and they have NO IDEA about the claim. After 45 mins on the phone, they were able to find the mail with the form and medical records (no one touch it... Read more

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  • From mobile
  • Cigna
  • Dec 08
  • by anonymous
  • #567121

My wife had short and long term disability with cigna thru her employer. She had a stroke and became disabled. When it came time for long term disability to kick in they refused to pay. We obtained an attorney and come to find out this is cignas sop. Google them. They are horrible. We wound up winning our case and they paid up but not without a fight. Overall. Cigna sucks. Add comment

  • Dec 03
  • Health Insurance
  • Athens, Texas
  • Health Insurance
  • 54
  • REVIEW RATING 4/5

I did NOT sign up with Cigna. for you lot to take over my life and dictate to me how I should live my life. that is NOT going to happen. bombarding my house with junk mail. and expect me to read it all. NO. going to send a doctor/nurse to my house to do a 360 a head to toe medical. for my wife and I. NO CHANCE! I will find another health company before I will allow Cigna to treat me like a five... Read more

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  • Dec 02
  • Health Insurance
  • Massapequa Park, New York
  • Health Insurance Claim
  • 52
  • REVIEW RATING 4/5

We have been an in-network provider for Cigna for over 20 years and in the last few months there has been numerous issues in obtaining payment and pre-treatment estimates on behalf of our patients. The back log for some is now over 6 months and the issues range from 1- misrepresentation of contract benefits for the insured 2- claims being stalled in their system for no reason 3 - request of... Read more

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  • From mobile
  • Cigna
  • Nov 21
  • by anonymous
  • #560651

They simply do not take on enough specialists or those they do have poor reviews. I expect this is to have customers paid out of pocket Add comment

  • Nov 17
  • Health Insurance
  • Pittsburgh, Pennsylvania
  • Long Term Disability
  • 1
  • 1
  • 47
  • REVIEW RATING 4/5

HOW CIGNA MISHANDLED MY HUSBANDS CLAIM: CIGNA in their settlement agreement dated May 13, 2013 did not follow the agreed to Enhanced Claim Procedures in the handling of my Long term Disability claim for symptoms and the problems associated with my diagnosis of Parkinson’s disease. CIGNA wrongfully terminating my LTD claim, CIGNA supported a finding of disability before the Social Security... Read more

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  • Nov 12
  • Health Insurance
  • Rockville, Maryland
  • Dental Insurance
  • 1
  • 1
  • 119
  • REVIEW RATING 5/5

The Cigna coverage was signed up for in April of 2014. There was a stipulation that a number of months must pass before the insurance can be used, so for the first checkup of the year, the insurance was not exercised, although Cigna was making monthly withdrawals of $40 on the credit card. Then, in October, after enough months had passed, following the second checkup of the year, the first bill... Read more

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  • From mobile
  • Cigna
  • Nov 10
  • by anonymous
  • #556062

Was denied back surgery the night before because they state I have not had enough procedures and testing. First of all I have had 8 years of procedures and they DENY most testing. Now they are blaming my DOCTOR. I lay here in pain reliant on pain meds just to get through everyday life. Add comment

  • Nov 07
  • Health Insurance
  • Santa Rosa, California
  • Insurance Claim
  • 54
  • REVIEW RATING 4/5

I have provided everything requested, and yet, they claim they need the information. It is ON THE RECEIPT ITSELF. It is ridiculous the run around they give you. Unfortunately, I am "stuck" with them, as my employer only offers Kaiser as the alternative, and we do not live in a Kaiser area. (NOT THAT I WANT THEM, Either!) I have called no less than 5 times, emailed the specialty person at least 10... Read more

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