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  • Mar 20
  • Health Insurance
  • Nampa, Idaho
  • Dental Coverage
  • 5
  • REVIEW RATING 4/5

Horrible customer service! They don't cover what they say they will what you pay for. They have very few dentists that are in keyword. And, even if you find a dentist on their website listed as in network, they pay out of network percentages. When you dispute the claim and send screen shots of their website page where it shows the dentist listed as is in network? Its denied. Best part... my eob... Read more

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  • Mar 17
  • Health Insurance
  • Wilkes Barre, Pennsylvania
  • Disability Insurance
  • 5
  • REVIEW RATING 3/5

horrible! dont apply for their voluntary life coverage or disability through them from your employer they are just horrible, un educated people who are not involved in the medical field, they just wing it and decline you even if you are one pound over weight. if you want life insurance, go somewhere else cigna seems to play favorites with people who make a lot of money and you make a fit... Read more

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  • Mar 17
  • Life and Casualty Insurance
  • Life Insurance
  • 8
  • REVIEW RATING 4/5

I have a Connecticut General life insurance policy that is now administrated by CIGNA. I have been paying quarterly via auto-check for years. I paid my October 1, 2014 bill for $133 promptly, as always. In December 2014, I received a letter indicating that my Life Insurance Policy was cancelled due to non-payment of the October 1, 2014 premium. WTF! I downloaded the cancelled check from my... Read more

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  • Mar 16
  • Health Insurance
  • Cpap Machine
  • 12
  • REVIEW RATING 4/5

Cigna insurance farms their entire sleep medicine program to CareCentrix. They are the middle men for Cigna. This means that CareCentrix determines weather or not to pay a claim, like an insurance company and then they pay THEMSELVES, like a medical equipment supplier! I was renting a CPAP machine from them for sleep apnea. When I told them that my doctor was changing the prescription for my CPAP... Read more

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  • Mar 16
  • Health Insurance
  • San Diego, California
  • Insurance
  • 7
  • REVIEW RATING 3/5

I had Cigna for approximately 10 months without any claims or deductibles. I realized today that they increased my premium (autopay) from $160 / mo to $315!! I called to point out that they were accidentally double billing me... only to find out that they had mailed me some letter amongs the thousands of junk letters they sent that informed me my rates would be increasing unless I opted into... Read more

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  • Mar 10
  • Health Insurance
  • Atlanta, Georgia
  • Ct Scan Coverage
  • 31
  • REVIEW RATING 4/5

Cigna outsources approvals for medical imaging to an unknown entity. They denied the CT scan that my primary care doctor ordered (she has been my primary care doctor for 16 years and knows a lot more than the bean counters at CIGNA) - she ordered the scan after I had non-heart chest pains and lost 20 pounds in a month - CIGNA denied the claim. I pay $16,000 a year to them for my family and incur... Read more

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  • Mar 06
  • Health Insurance
  • Cleveland, Ohio
  • Medication
  • 19
  • REVIEW RATING 4/5

CIGNA the money grabbers took nearly half of my husbands settlement from the Pradaxa class action lawsuit. He was forced to take this medication when my previous employer switched from Medical Mutual to CIGNA. Medical Mutual had no problem authorizing in home blood tests for INR checks for the blood thinner Coumadin for 4.5 years. CIGNA refused so we had to find a medication that he could take... Read more

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  • Mar 06
  • Health Insurance
  • Caesarean Section Coverage
  • 26
  • REVIEW RATING 3/5

On Jan 20 2015 after 27hrs of labor it was determined that she needed a c-section. It was not an emergency at the time but if she had not had the c-section and tried to do a vbac it very well could have been an emergency. Well I got a statement from cigna that the C-section was not covered because the on call doctor at the time who did it was out of network. What they told me is that since it... Read more

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  • Feb 25
  • Health Insurance
  • Insurance Coverage
  • 53
  • REVIEW RATING 4/5

My employer recently switched to Cigna from Aetna, and it's hard to see this as anything other than a huge pay cut given the atrocious network that Cigna provides. In my entire city of about 800,000 people, Cigna has a few dozen primary care doctors. I chose a PCP located close to where I live, and I got a taste of the type of provider that's willing to contract with Cigna. I've worked front... Read more

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  • Feb 21
  • Life and Casualty Insurance
  • San Diego, California
  • Disability Insurance Policy
  • 37
  • REVIEW RATING 4/5

I pay for short term disability through employer payroll deduction. My disability rate is $1,221.19 per week per employer. Cigna is only paying me $117.00 per. I applied for California state disability online but my doctor does not certify online thus requiring me to wait for the State to send me blank med certification to take to my doctor. Adjuster was advised of this and I requested my full... Read more

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