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  • No accountability3 votes
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  • Feb 25
  • Health Insurance
  • Insurance Coverage
  • 22
  • REVIEW RATING 4/5

My employer recently switched to Cigna from Aetna, and it's hard to see this as anything other than a huge pay cut given the atrocious network that Cigna provides. In my entire city of about 800,000 people, Cigna has a few dozen primary care doctors. I chose a PCP located close to where I live, and I got a taste of the type of provider that's willing to contract with Cigna. I've worked front... Read more

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  • Feb 21
  • Life and Casualty Insurance
  • San Diego, California
  • Disability Insurance Policy
  • 17
  • REVIEW RATING 4/5

I pay for short term disability through employer payroll deduction. My disability rate is $1,221.19 per week per employer. Cigna is only paying me $117.00 per. I applied for California state disability online but my doctor does not certify online thus requiring me to wait for the State to send me blank med certification to take to my doctor. Adjuster was advised of this and I requested my full... Read more

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  • Feb 18
  • Health Insurance
  • Insurance Coverage
  • 52
  • REVIEW RATING 3/5

I received a bill for my mammogram from the imaging center in November 2014, I then called my insurance company, Cigna, to ask why I am being billed for the mammogram. Cigna explained that they DO NOT cover diagnostic mammograms (a regular mammogram plus an extra view of an area the doctor wanted to follow up on based on the previous mammogram and family history of breast cancer). This seemed... Read more

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  • From mobile
  • Cigna
  • Feb 07
  • by anonymous
  • #592094

This company should be investigated for fraud and fined. Add comment

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  • Jan 30
  • Health Insurance
  • Gautier, Mississippi
  • Billing Department
  • 79
  • REVIEW RATING 4/5

Called about over charge on co-payment that was blamed on the computer.Told me they would check into it & call me back.Week & a half went by when I had to call,rep told me she couldn't see anything in the computer on the situation that she would help me.Told her I was not repeating myself continuously,for her to do her job & research the notes.She finally see's notes.Asked for... Read more

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  • Jan 25
  • Health Insurance
  • Simpsonville, South Carolina
  • Dental Insurance Coverage
  • 36
  • REVIEW RATING 4/5

I have cigna through cobra. Cobra sent 4 inforce files to provide me with coverage. It took cigna 2 months to update their inforce. I went to the dentist twice in this period of time. One claim from nov 2014 they have lost and i will have to get my dentist to resubmit. The other claim fro dec 2014 they denied saying i had no coverage. It was supposed to be resumbmitted automatically after i... Read more

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  • Jan 22
  • Health Insurance
  • Owensboro, Kentucky
  • Short Term Disability Insurance
  • 27
  • REVIEW RATING 4/5

ban on short term disability since November 3rd 2014 every month it is a hassle to be re-evaluated because they can never find the faxes or they need more information when you suffer from anxiety and depression and the doctor don't know when you're going back exactly I guess he want you to go jump off a bridge before they pay youKmart and Sears Holding needs to find another insurance carrier they... Read more

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  • Jan 14
  • Health Insurance
  • Gainesville, Georgia
  • Dental Coverage
  • 53
  • REVIEW RATING 4/5

If a company can't even get your enrollment right and offers no way to contact them, how can they get your health service right? I am billed for dental coverage and get no info. re: my plan. The phone number given is never answered. I get a bill and no way to pay on-line....just via phone with 30+ minute waits. My bills were actually supposed to be deducted from my account, but they got that... Read more

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  • Jan 14
  • Health Insurance
  • Huntington Beach, California
  • Insurance Plan
  • 165
  • REVIEW RATING 5/5

To whom it may concern, This letter is to document fraud that occurred with my health care insurance on December 30, 2015. I had private CIGNA PPO health insurance for approximately the last 5 years. I had un-ethical and illegal experiences with them that prompted this letter. This year I switched to a private Blue Shield Silver PPO plan. CIGNA called me on December 30, 2014 and I had a... Read more

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  • Jan 03
  • Health Insurance
  • Leesburg, Virginia
  • Disability Insurance
  • 1
  • 1
  • 65
  • REVIEW RATING 4/5

CIGNA is refusing to communicate with me based on my disability. My disability requires me to communicate on a regular basis with the ins co. CIGNA is refusing. I need to find other insurance. I cannot file against them or it causes problems with employment. CIGNA has been holding this grudge against me for 6 months at least. They want to act like babies and pout. This may result in legal... Read more

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