CIGNA Complaints and Reviews

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Main address: PO Box 5400 18505 Scranton PA
800-244-6224, 866-449-8358, ,
  • 100+4 mobile complaints
  • $130K claimed losses
  • $1.3K average
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  • 2 days ago
  • Health Insurance
  • Medical Insurance Plan

Absolutely & unequivocally the WORST medical insurance plan on the planet. BEWARE of CIGNA'S marriage to MED-SOLUTIONS! At retirement age I've had plenty of opportunities to use and compare medical insurance carriers. I've been covered by both individual & employer policies through Aetna, BCBS, & UHC and have had almost full-time dealings with these carriers since my son... Read more

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  • Jul 17
  • Health Insurance
  • Disability Insurance
  • 2

I am in need of a hip replacement and in the last two years I struggled with driving to work (so ca freeway) sitting, standing, walking was getting so painful that my DR felt I should be off work until I am able to have surgery, I have sent more than 50 pages of medical records, letters from my Dr. Results of Xrays showing how much my hip and now both hips and my knee is denigrating to the point... Read more

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Worst health care insurer in America. Watch out for their home delivery scam. These guys are crooks.

Cigna seems too have a money saving plan keep you too broke to refill b.p.meds then go above and beyond to try to stroke you out

  • Jun 05
  • Health Insurance
  • Baltimore, Maryland
  • Health Insurance
  • 1
  • 11

We have had so many terrible experiences with Cigna, I don't know where to begin: 1) denied correct imaging test for wife who is a brain tumor survivor with an excuse that is absurd and basically translates into, we wont aprove the more detailed test until there is evidence the tumor is coming back. The whole purpose of the test is to test ahead of time so we can catch it early not when we know... Read more

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  • Jun 02
  • Health Insurance
  • Toronto, Ontario
  • Health Insurance
  • 11

Cigna will charge you for next year full fee without your authorisation or permission, base on that during the initial process they inform you it will apply. Cigna will send you email that are going to charge you and if you ignore it or you simply do not see it, Cigna will charge full fee for the next year, does not matter if you need it or not. What Cigna do not inform you, is that, you can... Read more

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Cigna denied my spinal fusion of L3-L4 & L5-S1 even after a peer to peer review and 19 months of trying other non-evasive procedures to relieve extreme pain, inability to sit longer than 15 -20 mins without numbness and increased pain, inability to walk for 15 mins.

  • May 09
  • Health Insurance
  • Health Insurace
  • 20

We are currently FIGHTING with CIGNA regarding coverage for a MUCH needed procedure for my wife, who suffers from Venous Insufficiency. The doctor called and advised of the procedural "CODES" they would be using and were informed that they would not pay for the procedure because it included within the description "Varicose". They said they do not cover "COSMETIC" type of surgeries due to being... Read more

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Cigna canceled ltd benefits after 24 mos. Claiming my illness is mental. I have MS. I cant find an atty to fight them

  • Dec 31, 2013
  • Health Insurance
  • Boston, Massachusetts
  • Medical Insurance
  • 46

This is the worst possible medical insurance company to choose. Customer service people just beat around the bush, leaving you confused and unanswered. Unfortunately my employer has reached to the bottom of the barrel with Cigna. They denied me of MRI coverage for head and chest, I couldn't use use my health spending account of $300 dollars of money I put in over the past year. Tried to use... Read more

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