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    • No accountability6
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  • Aug 26
  • Health Insurance
  • Elizabethtown, Kentucky
  • 9
  • REVIEW RATING 4/5

Cigna is a joke. How can they get away with what they do to people? I was awarded long term disability, and after 6 months my claim was denied, and payments stopped. No warning, no communication. Nothing has changed in 6 months, so I don't understand it. I filed an appeal and was told an independent company would review the claim. Yet I can't talk to them. And the phone number listed for them... Read more

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  • Aug 22
  • Health Insurance
  • Reading, Pennsylvania
  • Cigna Health Insurance
  • 11
  • REVIEW RATING 3/5

Recently someone I loved got a knee replacement. Even after surgery, an patient coordinator did warn us that Cigna takes about forever to find a home health aide/therapist for physical therapy. We were given the important detail that Cigna chooses the agency, we have no say in which agency should come over, and we should not contact one, as one would be provided. Well, its been almost a week,... Read more

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  • From mobile
  • Cigna
  • Aug 21
  • by anonymous
  • #686761

I didn't want to believe it, but before i went on my short term disability. People were telling me don't count on your Cigna check being on time. I have a active approved case now. My case manager won't even call me back. The person i did talk to. She said a check can be ten business after the issue date. Hopefully it will get better. Add comment

  • Aug 12
  • Health Insurance
  • Falmouth, Massachusetts
  • Cigna Medical Claim
  • 12
  • REVIEW RATING 3/5

I have catastrophic tinnitus and have been unable to work for the past four years. I have diagnoses from my EMT, Gp, neurologist, audiologist, acupuncturist and others. All are in agreement that I am not fit to work. Cigna has rejected my claim and then ultimately approved it after a nine month battle for my last two appeals. Once an independent medical review team is called in, which takes 6 to... Read more

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  • Aug 05
  • Health Insurance
  • New York, New York
  • Cigna Health Insurance
  • 12
  • REVIEW RATING 4/5

Over two years ago I payed for medical services out of pocket and later submitted all the reimbursement paperwork to a 'T'. Has been taking 2 and 1/2 years to get my process claimed, EVERY.SINGLE.MONTH though there seems to be some new reason why it has yet to be processed!!!!!!!! I can't count the number of reps I've dealt with nor amount of hours spent on this very easy submission. I last... Read more

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  • Jul 20
  • Health Insurance
  • Cigna Disability Insurance
  • 14
  • REVIEW RATING 4/5

Social Security Disability approves my disability in 2 weeks. Proof of disability was indisputable. Cigna Disability sends me to quack doctor "independent review". He has no patients, rents temp office space, all he does is see patients for Cigna. Cigna decides I can work, sends me an outrageous list of jobs that I can supposedly do, did you know grocery store checkouts in Florida make $20 an... Read more

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  • Jul 14
  • Health Insurance
  • Saratoga Springs, New York
  • Cigna Long Term Disability Claim
  • 35
  • REVIEW RATING 4/5

Regarding CIGNA in general, but in my case STD/LTD – Short Term Disability and Long Term Disability *Please voice and file complaints with your particular states insurance department or department that handles such complaints. The more people that let their voices be heard, the more we can fight the lobbyist’s efforts to help CIGNA get away with what they do…..* Then get a good lawyer if... Read more

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  • Jul 13
  • Health Insurance
  • Miami, Florida
  • Cigna Home Delivery Pharmacy
  • 21
  • REVIEW RATING 3/5

Got prescription for NEXIUM with 3 refills. First fill was charged $60. When I called to refill the automated system asked if I wanted it charged to the credit card on file and I selected the option for YES. They then charged me $160 for the refill WITHOUT telling me what the charge would be prior to me selecting YES. Their system does not tell you what the charge will be so BUYER BEWARE!! you... Read more

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  • From mobile
  • Cigna
  • Jul 06
  • by anonymous
  • #661631

Cigna cancelled my prescription drug coverage (Medicare) & left me without recourse. They did this because they claim I owe them a payment from last year when SSA was handling payments. They are a pack of Liars when proof of payment was submitted they changed their lie to I owed for this year but the fact is I have proof I paid for this year in the form of cancelled checks LIARS LIARS Add comment

  • Jun 15
  • Health Insurance
  • Shelby, North Carolina
  • Disability Insurance
  • 1
  • 1
  • 19
  • REVIEW RATING 4/5

Have battled cigna for 6 month.s.my wife payed for long term disability for 15 years.she is 95 percent bedridden and they cigna still refuse short term and long term payments.all we do is pay our doctor bills.they just order more doctor visits for proof but no pay cigna needs to be examined for taking our money and given run around.mrs b matthews Read more

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